Financial Clearance Specialist

Northwestern Medicine

Financial Clearance Specialist at Northwestern Medicine responsible for patient financial processes. Fostering high standards of customer service while ensuring timely reimbursement for hospital services.

Posted 6/18/2026full-timeRemote • Chicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $28 per hourWebsite

About the role

Key responsibilities & impact

Consistently practices Patients First philosophy and adheres to high standards of customer service
Maintains patient confidentiality per HIPAA regulations
Provides exceptional customer service to consumers which establish a positive first impression of Northwestern Medicine
Correctly identifies and collects patient demographic information in accordance with organization standards
Monitors admission/registration and scheduled surgeries flow of patient information through the revenue cycle
Facilitates the pre-authorization of diagnostic exams between referring physicians and insurance carriers
Ensures all admissions and scheduled surgeries are financially cleared to allow for maximum and timely reimbursement to the hospital

Requirements

What you’ll need

High School Diploma or equivalent
2-3 years previous hospital billing, insurance follow-up, or customer service in a hospital setting
Excellent interpersonal, verbal, and written communication skills
Proficiency in computer data-entry/typing
Ability to read, write, and communicate effectively in English
Basic computer skills
Ability to type 40 wpm
Ability to multi-task
Customer service oriented
Excellent organizational, time management, analytical, and problem-solving skills.

Benefits

Comp & perks

tuition reimbursement
loan forgiveness
401(k) matching
lifecycle benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hospital billinginsurance follow-updata-entrytypingpatient demographic information collectionpre-authorization of diagnostic examsfinancial clearance processesrevenue cycle management

Soft Skills

customer serviceinterpersonal skillsverbal communicationwritten communicationorganizational skillstime managementanalytical skillsproblem-solving skillsmulti-tasking

Certifications

High School Diploma