Application Analyst Associate
Northwestern Medicine
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $29 - $44 per hour
About the role
- Develops skills necessary to support assigned services and systems while learning the integration and interaction of all supported services and systems.
- Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements.
- Executes project tasks as assigned under the direction of the IS Manager, Team Lead, or Senior IS Application Analyst, and executes routine support with assistance.
- Adheres to and enhances quality assurance standards, systems development and delivery methodologies.
- Contributes to ongoing process to integrate end users requests with software functionality.
- Contributes to analysis and recommendations relating to application build and functionality of systems to ensure reliability for current and/or future use.
- Develops diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment.
- Participates in on call rotation.
Requirements
- 1-2 years of Experience in Core Discipline
- Bachelor's Degree
Benefits
- tuition reimbursement
- loan forgiveness
- 401(k) matching
- lifecycle benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
problem determinationsolution developmentcustomer servicequality assuranceprocess integration