Senior Application Analyst
Northwestern Medicine
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $45,460 - $65,910 per year
Job Level
About the role
- Support and maintain assigned services and systems
- Monitors, analyzes and plan upgrades
- Monitors the production issue queue and resolves issues while maintaining Customer Service Level Agreements
- Leads and executes project tasks as assigned
- Adheres to and enhances quality assurance standards, systems development and delivery methodologies
- Contributes to ongoing process to integrate end users requests with software functionality
- Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use
- Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment
- Participates in on call rotation
- Creates and maintains technical documentation and architecture diagrams
Requirements
- Bachelor’s degree or equivalent years experience
- 5+ years of experience in core discipline
Benefits
- Competitive benefits including tuition reimbursement and loan forgiveness
- 401(k) matching
- Lifecycle benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system maintenanceissue resolutionquality assurancesystems developmentsoftware functionality analysistechnical documentationarchitecture diagramsproject managementdiagnostic skillsapplication build analysis
Soft Skills
customer serviceproblem determinationcommunicationleadershipanalytical thinkingcollaborationprocess improvementadaptabilityattention to detailtime management
Certifications
Bachelor's degree