Ops Coordinator, Patient Accounting
Northwestern Medicine
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $31 - $43 per hour
Job Level
Mid-LevelSenior
About the role
- Responsible for providing leadership and professional expertise or services by leveraging the knowledge and skills of Patient Accounting Billing & Follow-up staff.
- Maintain oversight for timely resolution of all claim edits and management & reporting of candidates for bill.
- Outbound compliant bill submission, clinical documentation requirements and any other communication required regarding claims ensuring timely filing of claims.
- Timely follow-up and collection of third party payer receivables.
Requirements
- Bachelor’s degree in an applicable field of study, or equivalent work experience.
- Minimum of five (5) years of progressive work experience with a call center, patient customer service, and/or self-pay collections with supervisory experience.
- Knowledge of hospital and physician base patient management and automated systems.
- Advanced knowledge of medical terminology, insurance plan payment practices and billing requirements.
- Extensive experience and knowledge of PC applications, including Microsoft Office and Excel.
Benefits
- Health insurance
- 401(k) matching
- Tuition reimbursement
- Loan forgiveness
- Lifecycle benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient accountingbillingclaims managementclinical documentationthird party payer receivablesmedical terminologyinsurance plan payment practicesbilling requirementssupervisory experiencecall center operations
Soft skills
leadershipprofessional expertisecommunicationproblem-solvingtimely resolutioncustomer serviceorganizational skillsteam managementinterpersonal skillsfollow-up