Call Center Service Agent
NorthStar Memorial Group
full-time
Posted on:
Location Type: Office
Location: Tucson • Arizona • United States
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Salary
💰 $15 - $17 per hour
Job Level
About the role
- Answer incoming calls and route them to the correct department
- Handle customer inquiries, complaints, and issues
- Provide pricing to client families and schedule appointments
- Management of the service/appointment calendar
- Walking families through the next steps after a passing has occurred
Requirements
- 1+ years of experience in a customer service environment
- High School Diploma or equivalent
- Excellent communication and customer service skills
- Basic computer knowledge (Windows, MS Word, MS Excel, internet)
Benefits
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
basic computer knowledgeWindowsMS WordMS Excel
Soft skills
communication skillscustomer service skills
Certifications
High School Diploma