Bilingual Community Development Advisor – Sales
NorthStar Memorial Group
full-time
Posted on:
Location Type: Office
Location: Kaneohe • Hawaii • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $175,000 per year
Job Level
Mid-LevelSenior
About the role
- Build relationships in the community to educate and guide families in their preplanning decisions
- Set appointments and deliver preplanning guide presentations and product presentations
- Provide professional park tours of each location within their area
- Complete paperwork in a timely, neat, and accurate manner, including all specific requirements for contract processing
- Track all sales activity and ratios to measure areas of strength and areas needing improvement
- Use CRM to track all contacts and ensure professional follow-up
- Contact new and existing customers to discuss how specific products or services can meet their needs
- Prospect daily using multiple methods, including cold calling, door knocking, mailers, seminars, and outside events
- Provide world-class customer service, maintain a positive attitude, and demonstrate a willingness to do Whatever it takes
- Stay current in areas related to our profession (veterans benefits, social security benefits, end-of-life decisions, etc.)
- Build relationships with churches, civic groups, veteran organizations, hospice, senior living, and other community groups.
- Schedule and conduct pre-planning seminars following NorthStar Memorial Group's established program
- Work multiple prospecting avenues such as web leads, seminars, park patrolling, file reviews, direct mail, and other methods following NorthStars sales playbook
- Schedule 10-12 pre-need appointments each week, tracked in the CRM
- Answer telephone inquiries about cemetery products and services pre-need planning
- Attend training programs scheduled with sales leaders and regional leadership
Requirements
- High School Diploma or equivalent
- Valid drivers license and satisfactory driving record
- Reliable transportation
- Knowledge of current federal, state, and local regulations related to the cemetery and funeral industry
Benefits
- Equal Opportunity Employer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
contract processingsales trackingcustomer servicepreplanning presentationsprospectingCRM usagepaperwork completionseminar schedulingtelephone inquiries handlingcommunity relationship building
Soft skills
relationship buildingcommunicationorganizationpositive attitudewillingness to helpprofessionalismguidanceeducational skillsadaptabilityteam collaboration
Certifications
High School Diplomavalid driver's license