About the role
- Monitor accounts receivable aging reports to identify overdue accounts.
- Contact customers via phone, email, and written correspondence to collect outstanding balances.
- Research and resolve customer payment discrepancies, disputed invoices, and short pays.
- Record and apply customer payments accurately and promptly.
- Escalate delinquent accounts according to company policy, including recommending accounts for write-off or legal action.
- Maintain detailed documentation of collection efforts and customer communications.
- Prepare and distribute collection status reports to management.
- Support month-end close process by confirming collection status and assisting with AR reconciliations.
- Prepare and issue accurate invoices in accordance with contract policies and schedules when needed to maintain billing timelines.
- Maintain professionalism and a customer-focused approach while achieving collection goals.
- Promote NorthStar Anesthesia’s Core Values.
- Demonstrates regular, reliable and predictable attendance.
Requirements
- Associate or bachelor’s degree in accounting, Finance, or Business preferred or equivalent experience
- 1-3 Years of experience in accounts receivable, billing, or collections
- Strong understanding of AR principles, billing cycles, and cash application
- Excellent attention to detail, accuracy, and organizational skills
- Knowledge, Skills and Abilities: Proficiency in Microsoft Excel
- Great Plains experience helpful
- Detail-oriented with strong problem-solving skills
- Ability to prioritize tasks to meet deadlines
- Customer-focused, professional demeanor
- Medical
- Dental
- Life
- Long Term/Short Term
- Malpractice
- 401k
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
accounts receivablebillingcollectionscash applicationMicrosoft ExcelGreat Plainsinvoicingpayment processingAR reconciliationsattention to detail
Soft skills
organizational skillsproblem-solving skillscustomer-focusedprofessional demeanorability to prioritize taskscommunication skillsreliabilitypredictable attendanceattention to accuracydetail-oriented
Certifications
associate degreebachelor's degree