NorthStar Anesthesia

Human Resources Service Center Specialist

NorthStar Anesthesia

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Manages and triages all email inquiries directed to the Human Resources team, ensuring timely resolution or routing to the appropriate HR function
  • Serves as the first point of contact for all HR email inquiries, providing accurate information and escalating complex issues as needed
  • Interpreting policies and procedures and communicating them effectively to staff
  • Assists in the creation and maintenance of the help desk tools & intranet resources
  • Assist and coordinate with staffing and onboarding processes
  • Works with the Recruiting/Onboarding Teams with new hire notices, and Employee Agreements (EA’s)
  • Initiate background checks and drug screenings
  • Ensures all required onboarding documents and pre-employment requirements are completed prior to the worker start date including I-9’s
  • Coordinate and ensure timely execution of site roll-off activities, collaborating with HR business partners, Workday administrators, and cross-functional teams
  • Create testing documents & perform user testing for new Workday Projects/releases
  • Support payroll and compensation processes by validating data, resolving discrepancies, and ensuring accuracy of employee information
  • Manage bulk change requests (via worker changes email), ensure data is accurately transmitted to HRIS including the creation & testing of EIB’s
  • Conduct regular HR audits, including Form I-9 verification, new hire data and FLSA
  • Continuously review HR processes and recommend improvements for efficiency and employee experience
  • Promote NorthStar Anesthesia’s Core Values
  • Perform other duties as required

Requirements

  • Associate’s or Bachelor's degree or equivalent experience
  • 3+ years’ experience in human resources including onboarding and compliance with pre-screen requirements (I-9, drug screens, background checks)
  • Prior experience with Workday HCM HRIS system
  • Any similar combination of education and experience
  • Prefer: Prior experience with ticketing/customer service software, e.g. Zendesk
  • Ability to manage and solve problems, while concurrently evaluating implication and influencing strategic thinking
  • Strong sense of ethics, values, in consideration of all employee groups and locations
  • Ability to operate effectively in a fast-paced environment and changing culture
  • Detail oriented, excellent written and verbal communication skills, able to handle multiple priorities and anticipate/resolve issues before they arise
  • Computer proficiency with MS Office, Word, Ticket software and HRIS are required
  • Ability to think creatively, highly driven, self-motivated, highly organized
  • Ability to maintain confidentiality in business interactions
  • Demonstrates regular, reliable and predictable attendance
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