Manages and triages all email inquiries directed to the Human Resources team, ensuring timely resolution or routing to the appropriate HR function
Serves as the first point of contact for all HR email inquiries, providing accurate information and escalating complex issues as needed
Interpreting policies and procedures and communicating them effectively to staff
Assists in the creation and maintenance of the help desk tools & intranet resources
Assist and coordinate with staffing and onboarding processes
Works with the Recruiting/Onboarding Teams with new hire notices, and Employee Agreements (EA’s)
Initiate background checks and drug screenings
Ensures all required onboarding documents and pre-employment requirements are completed prior to the worker start date including I-9’s
Coordinate and ensure timely execution of site roll-off activities, collaborating with HR business partners, Workday administrators, and cross-functional teams
Create testing documents & perform user testing for new Workday Projects/releases
Support payroll and compensation processes by validating data, resolving discrepancies, and ensuring accuracy of employee information
Manage bulk change requests (via worker changes email), ensure data is accurately transmitted to HRIS including the creation & testing of EIB’s
Conduct regular HR audits, including Form I-9 verification, new hire data and FLSA
Continuously review HR processes and recommend improvements for efficiency and employee experience
Promote NorthStar Anesthesia’s Core Values
Perform other duties as required
Requirements
Associate’s or Bachelor's degree or equivalent experience
3+ years’ experience in human resources including onboarding and compliance with pre-screen requirements (I-9, drug screens, background checks)
Prior experience with Workday HCM HRIS system
Any similar combination of education and experience
Prefer: Prior experience with ticketing/customer service software, e.g. Zendesk
Ability to manage and solve problems, while concurrently evaluating implication and influencing strategic thinking
Strong sense of ethics, values, in consideration of all employee groups and locations
Ability to operate effectively in a fast-paced environment and changing culture
Detail oriented, excellent written and verbal communication skills, able to handle multiple priorities and anticipate/resolve issues before they arise
Computer proficiency with MS Office, Word, Ticket software and HRIS are required
Ability to think creatively, highly driven, self-motivated, highly organized
Ability to maintain confidentiality in business interactions
Demonstrates regular, reliable and predictable attendance