Corporate Concierge, Experience Coordinator

NorthPoint Development

Corporate Concierge & Experience Coordinator managing a professional guest experience at NorthPoint Development's Kansas City headquarters. Supporting office hospitality and coordination for visitors and executives.

Posted 7/15/2026full-timeKansas City • Kansas, Montana • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating guest experiences, managing executive requests, and ensuring seamless meeting logistics. Proficient in utilizing visitor management systems and Microsoft Office Suite to enhance operational efficiency.

Highest-signal resume keywords

High-End Hospitality ExperienceVisitor Management SystemsMicrosoft Office SuiteExecutive Concierge CoordinationMulti-Tasking Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Visitor Management SystemsConference Room Booking SoftwareGeneral Office Equipment KnowledgeCatering CoordinationTechnology Troubleshooting

Soft Skills

DependabilityFlexibilityConfidentialityProfessional CommunicationOrganizational Skills

Industry Keywords

Executive ConciergeFront Desk ManagementGuest ExperienceEvent CoordinationFacilities Coordination

About the role

Key responsibilities & impact

Coordinate a seamless arrival process by reviewing expected guests, greeting visitors professionally, offering refreshments, and escorting guests to the correct meeting spaces.
Conduct pre-meeting checks to confirm rooms are clean, technology is functioning, virtual meeting links are ready, and catering or materials are prepared as needed.
Coordinate catering for executive meetings, guest visits, and internal events, ensuring timely delivery, professional presentation, and appropriate clean-up in partnership with the building support team.
Serve as a key point of contact for guest and executive requests. When issues arise, such as AV needs or temperature concerns, coordinate with the appropriate team to help resolve them efficiently.
Assist external visitors with transportation coordination, local recommendations, and other reasonable requests that support exceptional guest experiences.
Participate in daily coordination with Facilities and Engineering to review visitor schedules, maintenance activity, and any potential disruptions that may impact meetings or guests.
Partner with the Office Coordinator(s) to maintain appropriate reception coverage, support smooth handoffs, and ensure the front desk remains organized and welcoming.

Requirements

What you’ll need

2+ years of experience in high-end hospitality, front desk, executive concierge, or reception required.
Strong working knowledge of Microsoft Office Suite.
Familiarity with visitor management systems (e.g., Envoy) and conference room booking software.
Strong working knowledge of general office equipment.
Effectively prioritize and multi-task in a dynamic environment.
Dependable and flexible, possessing the ability to maintain a strict, high level of confidentiality regarding executives, business dealings, and guests.

Benefits

Comp & perks

A selection of comprehensive medical, dental, and vision plans
401k with 100% match up to 6%, immediately vested upon enrollment
Scholarships and paid professional development
Robust Reimbursement Programs: Childcare, Tuition, Wellness Spending Account, Cellphone
Onsite gym
Mental Health Reimbursement
Childcare Reimbursement
$2,000 annual HRA and HSA contribution
Free catered lunches every day + fully stocked kitchen
Parental Paid Leave
Flexible Spending Account
Living Generously program with 100% charitable contribution match