Northern Trust

Account Manager, GFO Banking

Northern Trust

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • United States

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Salary

💰 $67,500 - $111,500 per year

About the role

  • Responsible for coordinating banking/custody/fiduciary/investment administration for Wealth Management clients
  • Identifies client needs and handles client inquiry resolution
  • Coordinates set-up of account services and monitors client reporting
  • Serves as main liaison for the client service team
  • Identifies service efficiencies and process improvements
  • Processes daily transactions as required by the client
  • Assists with creating and implementing complex banking structures
  • Coordinates the daily execution of client requests
  • Ensures appropriate and necessary documentation is received and maintained
  • Maintains internal documented procedures for assigned client relationships
  • Works with relationship managers in developing/identifying additional business

Requirements

  • Knowledge of trust/banking products and services usually acquired through related work experience
  • Organizational and time management skills necessary in a daily deadline, time-critical environment
  • Excellent verbal and written communication skills required
  • Critical thinking, analytical, and problem-solving skills needed to identify and resolve client inquiries
  • A College or University degree and/or 2-5 relevant experience in trust/banking operations experience preferred
  • Client servicing experience and proven work record.
Benefits
  • retirement benefits (401k and pension)
  • health and welfare benefits (medical, dental, vision, spending accounts and disability)
  • paid time off
  • parental and caregiver leave
  • life & accident insurance
  • other voluntary and well-being benefits
  • discretionary bonus program that may include an equity component
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
banking productscustody servicesfiduciary servicesinvestment administrationclient reportingtransaction processingbanking structuresdocumentation managementtrust operations
Soft Skills
organizational skillstime managementverbal communicationwritten communicationcritical thinkinganalytical skillsproblem-solvingclient servicing
Certifications
College degreeUniversity degree