Account Manager, GFO Banking

Northern Trust

. Responsible for coordinating banking/custody/fiduciary/investment administration for Wealth Management clients .

Posted 3/31/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $67,500 - $111,500 per yearWebsite

About the role

Key responsibilities & impact

Responsible for coordinating banking/custody/fiduciary/investment administration for Wealth Management clients
Identifies client needs and handles client inquiry resolution
Coordinates set-up of account services and monitors client reporting
Serves as main liaison for the client service team
Identifies service efficiencies and process improvements
Processes daily transactions as required by the client
Assists with creating and implementing complex banking structures
Coordinates the daily execution of client requests
Ensures appropriate and necessary documentation is received and maintained
Maintains internal documented procedures for assigned client relationships
Works with relationship managers in developing/identifying additional business

Requirements

What you’ll need

Knowledge of trust/banking products and services usually acquired through related work experience
Organizational and time management skills necessary in a daily deadline, time-critical environment
Excellent verbal and written communication skills required
Critical thinking, analytical, and problem-solving skills needed to identify and resolve client inquiries
A College or University degree and/or 2-5 relevant experience in trust/banking operations experience preferred
Client servicing experience and proven work record.

Benefits

Comp & perks

retirement benefits (401k and pension)
health and welfare benefits (medical, dental, vision, spending accounts and disability)
paid time off
parental and caregiver leave
life & accident insurance
other voluntary and well-being benefits
discretionary bonus program that may include an equity component

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

banking productscustody servicesfiduciary servicesinvestment administrationclient reportingtransaction processingbanking structuresdocumentation managementtrust operations

Soft Skills

organizational skillstime managementverbal communicationwritten communicationcritical thinkinganalytical skillsproblem-solvingclient servicing

Certifications

College degreeUniversity degree