Account Manager

• Act as the lead client partner, managing day-to-day communication while providing strategic marketing and technical guidance
• Strengthen client relationships by proactively identifying growth opportunities and developing innovative strategies in partnership with agency teams
• Lead client onboarding, ensuring budget approvals and seamless integration into agency workflows
• Prepare and deliver tailored proposals, SOWs, and pitch presentations that align client needs with agency capabilities
• Conduct regular account reviews (QBRs) to evaluate performance, uncover new opportunities, and maintain high levels of client satisfaction
• Drive organic growth by upselling agency services, expanding client engagements, and collaborating with sales to meet revenue targets
• Provide subject matter expertise on large-scale or complex projects, advocating for best-fit solutions and guiding clients through technical decisions
• Support RFP processes by shaping solutions, contributing to short-list presentations, and leading persuasive pitches
• Partner with business development on pre-sales initiatives, contributing to client education, workflow scoping, and solution positioning
• Foster a collaborative, positive team environment by mentoring colleagues, sharing insights, and supporting agency-wide success

Senior Account Manager

Account Manager, Business

Partnerships SDR

Account Manager

Account Manager

Account Coordinator