Northern Trust

Business Analyst

Northern Trust

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

AEMDrupalERP

About the role

  • Lead and facilitate sessions with delivery teams to elicit, review, document, and confirm business requirements, business models, and processes.
  • Advocate for the client’s vision, ensuring alignment with goals throughout the project lifecycle.
  • Translate business requirements into user stories, functional and technical designs, and tasks within work management tools.
  • Collaborate with cross-functional teams to deliver innovative, cost-effective solutions.
  • Identify, assess, and mitigate risks throughout the project lifecycle, communicating effectively with stakeholders.
  • Build and execute test strategies and plans to ensure solutions meet business requirements and quality standards.
  • Facilitate user acceptance testing (UAT) and manage defect resolution.
  • Promote continuous improvement by enhancing business analysis processes and methodologies.
  • Implement and manage solutions across CMS and eCommerce platforms, including Drupal, AEM, Adobe Commerce, and Shopify.
  • Integrate Marketing/CRM platforms (SFMC, Pardot, Klaviyo) with digital ecosystems to support campaigns and operations.
  • Map and document data flows between marketing systems and back-end systems (CRM/ERP such as SAP or JDE) for architecture reviews.
  • Advise on technical architecture and integration best practices to ensure seamless cross-platform operations.

Requirements

  • Bachelor’s degree in Business Administration, Information Technology, or a related field
  • Certification in Business Analysis (e.g., CBAP)
  • 3–5 years of experience as a Business Analyst or Functional Consultant on medium to large projects
  • Hands-on experience with Agile or Scrum methodologies, including sprint planning and iterative development cycles
  • Proven ability to conduct business analysis reviews, recommend changes, and manage contingency planning
  • Experience with major CMS and eCommerce platforms (Drupal, AEM, Adobe Commerce, Shopify)
  • Familiarity with Marketing/CRM platforms and their integration (SFMC, Pardot, Klaviyo)
  • Strong ability to map and analyze data flows between marketing and back-end systems (CRM/ERP, e.g., SAP/JDE)
  • Solid understanding of technical architecture and system integration principles
Benefits
  • Benefits plan, including a Health Spending Account
  • Wellness Program & LifeWorks EAP
  • Fitness Reimbursement Program
  • Vet Care Program
  • RRSP Matching
  • Profit-Sharing
  • Performance Bonuses
  • Endless Professional Growth Opportunities
  • Delicious Meals & Company Social Events
  • Free Onsite Parking
  • Referral Bonus Program
  • Flexible work environment - so you can work where & when you work best
  • Allowance to help set up your home office

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisuser storiesfunctional designtechnical designtest strategiesuser acceptance testingdata flow mappingrisk assessmentAgile methodologyScrum methodology
Soft skills
communicationcollaborationproblem-solvingadvocacycontinuous improvementstakeholder managementcontingency planning
Certifications
Bachelor’s degreeBusiness Analysis certificationCBAP