Admissions Counselor
Northern Arizona Healthcare
full-time
Posted on:
Location Type: Office
Location: Flagstaff • Arizona • United States
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Job Level
About the role
- Verification and collection of patient demographic and insurance information
- Accurate identification of patients for data entry
- Explanation of scheduled procedures and patient instructions
- Performs medical necessity checking for identified services
- Educates patients on insurance eligibility and coverage
- Handles department call volumes and coordinates information with clinical departments
Requirements
- High School Diploma or GED - Required
- 2 years in a customer service role - Required
- Proficiency in Microsoft applications (Excel, Word, PowerPoint) - Required
- 3 - 5 years experience in a medical facility, health insurance, or related medical field - Preferred
- Medical Terminology course work - Preferred
Benefits
- Variable schedule
- Financial education and counseling to patients
- Assistance with insurance authorization
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrymedical necessity checkinginsurance eligibilitymedical terminology
Soft Skills
customer servicecommunicationeducationcoordination
Certifications
High School DiplomaGED