Bilingual Revenue Cycle Specialist II – Medical Billing, Collections
Northeast Georgia Health System
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Review, resubmit, and follow up on complex insurance claims.
- Perform detailed account research and update account information accurately.
- Resolve denials and ensure adherence to payer contract requirements.
- Maintain work queues and ensure timely resolution of accounts.
- Provide support to teammates and cross-train in additional revenue cycle functions.
- Demonstrate strong documentation, analytics, professionalism, and customer service.
Requirements
- GA HMFA Certified Patient Account Representative (CPAR) Certification (or must obtain with 6 months of hire)
- High School Diploma or GED
- Minimum 3 years hospital or professional billing/collections experience
- Strong understanding of payer policies, explanation of benefits interpretation, and patient accounting systems.
- Solid knowledge of Revenue Cycle functions, including registration, authorization, and insurance billing.
- Personal computer proficiency to include all programs necessary to perform job duties and ability to toggle between systems efficiently.
- Excellent listening and problem-solving skills with attention to details.
- Excellent customer service skills and ability to remain calm and professional in stressful situations.
- Excellent verbal and written communication skills.
- Ability to work independently within guidelines.
Benefits
- Health insurance
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance claims processingaccount researchdenial resolutionpayer contract compliancerevenue cycle functionsinsurance billingpatient accounting systemsdocumentationanalytics
Soft Skills
customer serviceproblem-solvingattention to detailverbal communicationwritten communicationprofessionalismteam supportindependence
Certifications
GA HMFA Certified Patient Account Representative (CPAR)High School DiplomaGED