Field Services Analyst
Northeast Georgia Health System
full-time
Posted on:
Location Type: Office
Location: Braselton • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
VoIP
About the role
- Provide basic to medium complexity installation, support, and troubleshooting for desktops, laptops, thin clients, audio/visual, mobile devices, VoIP phones, printers, and other end-user devices
- Provide support to various departments and locations, depending on needs and demands
- Identify and recommend solutions, technologies, and processes to improve end-user experience
Requirements
- Associate's Degree or four (4) years IT experience in lieu of degree
- Two (2) years of IT experience required
- Technical experience in three (3) or more of the following areas required: PCs, laptops, thin clients, VOIP, Audio/Visual, network troubleshooting, mobile devices, as well as various peripherals and operating systems
- CompTIA A+ certification preferred
Benefits
- Health insurance
- 401(k) retirement plan
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
installationsupporttroubleshootingnetwork troubleshootingPCslaptopsthin clientsVoIPaudio/visualmobile devices
Soft skills
problem-solvingcommunicationcustomer serviceadaptability
Certifications
CompTIA A+