Senior Technical Operations Manager, Account Operations
Commure
PythonSQL
Salary
💰 $160,000 - $205,000 per year
Job Level
Senior
Tech Stack
PythonSQL
About the role
- Support both new and existing data science–powered products
- Contribute to forecasting and experimentation capabilities, improving model accuracy and expanding measurement coverage
- Explain statistical concepts to customers, troubleshoot measurement issues, and gather feedback to enhance Northbeam's product suite
- Collaborate with engineering and product teams to translate customer needs into technical requirements
- Provide technical expertise and support for non-technical stakeholders, both internal and external
- Receive mentorship from senior team members and take ownership of technical projects as you grow
Requirements
- Bachelor's degree (MS preferred) in Mathematics, Computer Science, or a highly quantitative STEM field
- 6+ years experience in Data science and ML roles
- Solid foundation in statistics, machine learning, and causal inference with experience applying these methods to business problems (regression, time series analysis, A/B testing, Bayesian modeling, signal processing)
- Proficiency in Python/R
- Proficiency in SQL
- Experience with data platforms and statistical modeling libraries
- Experience with (or enthusiasm about) working in a small, fast-paced company, and desire to drive the implementation of projects start-to-finish
- Strong growth mindset, desire to learn marketing measurement concepts and develop customer-facing skills
- Comfort explaining technical concepts to non-technical audiences and troubleshooting customer issues
