Supervisor – Professional Billing, Patient Financial Services

NorthBay Solutions

Patient billing supervisor overseeing specialty-charge billing and follow-up for nonprofit NorthBay Health. Leading staff, compliance, fiscal accountability, and specialty-department coordination.

Posted 8/5/2026full-timeFairfield • California • 🇺🇸 United StatesMid-LevelSenior💰 $35 - $43 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in hospital billing processes, regulatory compliance, and staff leadership. Proficient in managing billing operations, training staff, and ensuring adherence to Medicare and Medi-Cal regulations.

Highest-signal resume keywords

Hospital Billing ExperienceMedicare And Medi-Cal KnowledgeLeadership And Supervisory SkillsRegulatory Compliance ExpertiseClaims Processing Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing And Follow-UpCPT-4/HCPCS KnowledgeICD-10 ProficiencyRevenue Codes UnderstandingCharge Master File MaintenanceCoordination Of Benefits RulesBusiness Math SkillsManaged Care TerminologyCorrect Coding EditsFee Schedules Knowledge

Soft Skills

Effective LeadershipStaff DevelopmentCommunication SkillsMotivational Skills

Tools & Technologies

Computerized Claims Processing ProgramsSpreadsheet ProgramsWord Processing Programs

Industry Keywords

Regulatory RequirementsKnox-Keene RegulationsOutpatient Hospital-Based Specialty DepartmentsPatient Financial ServicesManaged Care Concepts

About the role

Key responsibilities & impact

Supervise business office functions involving billing and follow-up of technical and professional charges generated by outpatient hospital-based specialty departments
Act as liaison to hospital specialty departments
Evaluate, suggest, and recommend policies and procedures
Oversee training, business office operations, fiscal accountability, staffing, personnel management, and staff development
Assure compliance with regulatory requirements
Facilitate communications and provide effective leadership within the department
Coordinate with and assist the management team for Patient Financial Services

Requirements

What you’ll need

A.A. or high school degree with equivalent in education/experience
Four years of hospital or physician billing and follow-up experience required
Minimum of one year of Medicare and/or Medi-Cal experience required
At least one year in a leadership role required
Supervisory experience preferred
Ability to quickly master computerized claims processing programs
Ability to access websites for regulatory information
Ability to understand payor contracts, Medicare and/or Medi-Cal regulations, Knox-Keene regulations, and managed care concepts and terminology
Knowledge of personal computers, spreadsheet programs, and word processing programs
Ability to lead and motivate specialty billing unit staff
Knowledge of government billing regulations, fee schedules, correct coding edits, charge master file maintenance, CPT-4/HCPCS, pass-through codes, pricing, medical terminology, hospital/clinic and professional fee billing, ICD-10, Revenue Codes, UB92, HCFA 1500 Forms, Coordination of Benefits Rules, Knox-Keene regulations, managed care terminology, and business math
Must have a private, distraction-free home work area for HIPAA reasons
Must have high-speed internet and at least 125 Mbps download speed, or be willing to upgrade upon an offer
Must be available to work 7am–5pm PST

Benefits

Comp & perks

Medical, dental, and vision insurance
Life, disability, and long-term care coverage
Paid time off including vacation, sick leave, holidays, and bereavement
403(b) retirement plan with employer match
Education reimbursement for eligible roles
Professional development and training programs
Employee Assistance Program
Wellness programs
Recognition programs
Shift differentials
Market-based compensation review and increases subject to approval and organizational performance
Hybrid or remote work may be allowed based on business needs