North South Consulting Group, LLC (NSCG)

Business Analyst, Salesforce

North South Consulting Group, LLC (NSCG)

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWSCloud

About the role

  • Collaborate with government stakeholders to define, document, and prioritize business and technical requirements.
  • Translate requirements into user stories and acceptance criteria for the development team.
  • Manage the backlog, track development efforts, and coordinate sprint planning and execution.
  • Support management of development contracts, including tracking deliverables, timelines, and performance.
  • Facilitate government engagement through user acceptance testing (UAT), demonstrations, and documentation.
  • Work closely with development teams to identify process improvements and optimize delivery workflows.
  • Prepare and maintain project documentation, including status reports, risk registers, and decision logs.
  • Coordinate with leadership and stakeholders to ensure alignment of development priorities with mission objectives.

Requirements

  • Experience as a project manager, business analyst, or similar role supporting software development efforts.
  • Familiarity with Salesforce (Service Cloud, Experience Cloud, custom objects, and workflows) and AWS services.
  • Knowledge of Agile methodologies (Scrum, Kanban) and experience managing sprints and backlogs.
  • Strong communication and facilitation skills to bridge government stakeholders and technical teams.
  • Ability to produce clear, concise documentation tailored to both technical and non-technical audiences.
  • Prior experience supporting government contracts or working in a DoD/contractor environment is highly desirable.
Benefits
  • Health insurance
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbusiness analysisAgile methodologiesScrumKanbanuser storiesacceptance criteriabacklog managementuser acceptance testingdocumentation
Soft Skills
communicationfacilitationcollaborationprocess improvementorganizational skills