Vendor Operations Analyst

North American Partners in Anesthesia

Vendor Operations Analyst at North American Partners in Anesthesia responsible for managing vendor relationships and ensuring data accuracy. Focused on optimizing vendor performance and supporting compliance with internal policies.

Posted 7/29/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare operations and revenue cycle management, with a strong focus on vendor management, data reconciliation, and performance monitoring. Proficient in stakeholder communication and process improvement to enhance operational efficiency.

Highest-signal resume keywords

Healthcare Operations ExperienceRevenue Cycle ManagementVendor ManagementData ReconciliationMicrosoft Excel Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementFile ReconciliationPerformance Metrics MonitoringStandard Operating Procedures DevelopmentDiscrepancy ResolutionKPI TrackingOperational Process DocumentationChange Management SupportReporting and AnalyticsIssue Resolution

Soft Skills

Detail-OrientedStrong Communication SkillsCustomer Service OrientationProblem-SolvingAbility to Work Independently

Tools & Technologies

Microsoft OfficeExcel (Pivot Table, VLOOKUP)AthenaIDXRCM Systems

Industry Keywords

Vendor Relationship ManagementStakeholder CommunicationHealthcare ComplianceOperational EfficiencyPatient Complaints Management

About the role

Key responsibilities & impact

Data Management: Monitor daily, weekly, and monthly file transmissions to and from vendors (e.g., bad debt, skip tracing).
Performance: Monitor vendor performance metrics (KPIs/SLAs) and support regular reviews with internal stakeholders. Document operational processes and assist in the development of standard operating procedures (SOPs). Track and log patient-related vendor escalations (e.g., disputes, billing errors, patient complaints).
Process Improvement: Develop and implement strategies to streamline file transfer and file reconciliation for each vendor. Support the implementation of new vendors or transition processes. Provides insights to support leadership in decision-making.
Stakeholder Communication: Maintain a communication log to track vendor interactions, follow-ups, and issue resolution. Schedule and participate in regular check-ins or business reviews with key vendors and internal stakeholders.
Reporting and Analytics: Perform detailed reconciliation of vendor inventory files against AthenaIDX or other RCM systems to ensure accuracy and completeness. Investigates all discrepancies of placement (including payments and adjustments) and drive resolution in coordination with internal teams and vendors.
Problem Resolution: Address and resolve issues related to file and invoice reconciliation to/from vendors. Support change management initiatives by effectively communicating vendor-related changes (e.g., process updates, system changes, new requirements). Support audits, compliance reviews, and vendor performance evaluations as needed.
Vendor Relationship Management: Serve as the primary point of contact for assigned vendors, maintaining strong, collaborative working relationships.

Requirements

What you’ll need

Minimum of 3 years of experience in healthcare operations, revenue cycle management, vendor management, or a similar administrative role.
Ability to research and resolve discrepancies or data mismatches with vendors or internal departments.
Detail-oriented with a strong ability to track issues, escalate appropriately, and follow through to resolution.
Strong verbal and written communication skills to liaise with vendors, internal teams, and patients as needed.
Professional demeanor and customer service orientation, especially when handling escalations or complaints.
Proficiency in Microsoft Office: Particularly Excel (with focus on Pivot Table and VLOOKUP functions)
Comfortable working with large data sets, file reconciliations, and understanding file formats (e.g., CSV, XLSX, flat files).
Ability to work independently and collaboratively in a fast-paced environment
Ability to prioritize and manage multiple ongoing requests, reconciliations, and projects with minimal supervision.

Benefits

Comp & perks

Paid Time Off
Health, life, vision, dental, disability, and AD&D insurance
Flexible Spending Accounts/Health Savings Accounts
401(k)
Leadership and professional development opportunities