North American Electric Reliability Corporation (NERC)

Communications

• Develop high-quality multimedia content, including graphics, short-form videos, website visuals, infographics, social media assets, motion graphics, and other digital materials in support of NERC’s External Communications’ efforts
• Translate complex reliability, security, and regulatory topics into clear, accurate, and visually engaging communications products for NERC’s key audiences
• Create and maintain visual assets, templates, and digital asset libraries that align with NERC’s brand, editorial, and accessibility standards
• Manage social media content calendar; draft, schedule, and post content across NERC’s platforms, including LinkedIn, X, and YouTube
• Monitor social media activity, platform updates, and key metrics; provide recurring media and digital reporting, including daily news clips, weekly sentiment reporting, and other quarterly communications products and social media performance reports
• Ensure deliverables meet technical specifications for relevant platforms and formats (website, intranet, social media, presentations, etc.)
• Present creative ideas, concepts, and design rationale to the External Communications team and internal stakeholders
• Other duties, as assigned

Multimedia Communications Specialist

Program Manager

• Coordinate, support, and advise on strategic engagement efforts with key stakeholder groups such as the Electricity Subsector Coordinating Council (ESCC), Member Executive Committee (MEC), and industry trade associations
• Research, analyze, and evaluate existing and proposed policies to assess their impact on the information sharing and security landscape
• Develop actionable, data-driven recommendations and insights informed by industry trends, stakeholder feedback, and developments related to energy security, resilience, and information sharing
• Serve as a liaison between the E-ISAC and internal partners, including NERC External Affairs and Security Operations and Intelligence teams, to help align messaging, engagement activities, and stakeholder outreach efforts
• Assist in coordinating stakeholder engagement activities associated with GridEx, after-action initiatives, executive engagement efforts, and other strategic sector programs
• Take a lead role in the development, coordination, and management of strategic forums, working groups, and engagement opportunities involving trade associations and other sector stakeholders
• Support cross-functional collaboration by sharing stakeholder insights, identifying engagement opportunities, and helping facilitate initiatives that strengthen sector relationships and information sharing efforts
• Assist with the preparation of executive briefings, presentations, talking points, stakeholder materials, and leadership support products
• Facilitate collaboration and support the implementation of initiatives based on vendor input, as needed
• Support E-ISAC programs and events such as GridSecCon, GridEx, and other strategic engagements
• Manage and maintain relationships with E-ISAC member organizations using Salesforce CRM and other platforms to ensure data accuracy, process efficiency, and high levels of member satisfaction
• Perform other duties as assigned in support of the E-ISAC’s mission and objectives

Multimedia Communications Specialist

E-ISAC Program Manager, Industry & Government Coordination