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Norsk Hydro

Quality Engineer, Customer Quality

Norsk Hydro

Quality Engineer improving aluminium extrusion products and processes at Hydro, a global aluminium and renewable energy company. Leading customer complaint investigations, corrective actions, trials, and shop-floor quality improvements in Phoenix.

Posted 8/5/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in manufacturing quality engineering, focusing on root cause analysis, corrective actions, and compliance. Proficient in leading projects that enhance product quality and operational efficiency while fostering a culture of quality on the shop floor.

Highest-signal resume keywords
Manufacturing Quality EngineeringRoot Cause AnalysisPPAP (Production Part Approval Process)PC-DMIS CMMExtrusion, Painting, and Fabrication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisQuality ComplianceCorrective ActionsProcess ImprovementTechnical Knowledge
Soft Skills
CollaborationCoachingProblem-SolvingCommunication
Tools & Technologies
PC-DMIS CMM
Industry Keywords
Tier 1 Automotive SupplierBest PracticesManufacturing ProjectsShop Floor Operations

About the role

Key responsibilities & impact
  • Lead and support investigations into customer complaints, identify root causes, coordinate containment activities, and implement corrective actions
  • Use data analysis, visual inspections, and reported concerns to identify internal product and process issues
  • Coordinate short- and long-term resolutions with involved team members
  • Collaborate with team members on dispositioning suspect materials and provide rationale and guidance
  • Work on the shop floor with operators to integrate quality thinking and foster local problem-solving
  • Lead and support manufacturing projects that improve product quality, equipment efficiency, workplace environment, and daily tasks
  • Organize and oversee internal product and process trials on the shop floor
  • Use operator feedback and site resources to identify and resolve issues
  • Teach and coach shop floor personnel and share technical knowledge and reactionary logic
  • Develop deeper technical expertise in extrusion, painting, and fabrication
  • Benchmark and standardize best practices with colleagues across the organization
  • Uphold quality compliance and ethical behavior, and coach direct reports on compliance and ethical practices

Requirements

What you’ll need
  • Bachelor’s degree in engineering or related field (required)
  • At least 4 years of professional experience in manufacturing quality engineering (required)
  • Experience with PPAP (Production Part Approval Process) (preferred)
  • Experience working with a tier 1 automotive supplier (preferred)
  • Experience using PC-DMIS CMM (preferred)

Benefits

Comp & perks
  • Medical, Rx, Dental, Disability, Life Insurance
  • Flexible Spending Accounts
  • Retirement Savings Plans with Company Match/Contributions
  • Education Assistance
  • Bonus Plan Eligibility
  • Parental Leave