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NORRIQ BENELUX

Life Insurance Transformation Consultant

NORRIQ BENELUX

Life Insurance Transformation Consultant reshaping insurance operations into an AI-augmented experience. Join NORRIQ Financial Services in Brussels to drive digital transformations.

Posted 6/10/2026full-timeBrussel • 🇧🇪 BelgiumJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Map and analyse the Life value chain — product, distribution, policy admin, in-force, claims, and pay-outs — surfacing pain points and opportunities.
  • Co-design future-state journeys for individual and group life, unit-linked, branch 21/23, pensions (IORP II), and protection with product, actuarial, advisors, IT, and compliance.
  • Translate business needs into user stories, acceptance criteria, and functional specs.
  • Define and prioritise API integrations: policy admin, advisor portals, fund platforms, e-ID/signature (Itsme), KYC/AML, medical underwriting, pension trackers, and payments.
  • Specify, prototype, and pilot AI agents — document classification, KID/IPID generation, suitability drafting, lapse prediction, beneficiary verification, advisor next-best-action — expert in the loop.
  • Run business cases quantifying time-to-issue, advisor productivity, persistency, NPS, and cost per policy.
  • Lead change management: train advisors, underwriters, and operations; redesign roles and KPIs.
  • Operate inside agile teams as Business Analyst, Product Owner, or Scrum Master.
  • Monitor solutions and iterate to stay aligned with evolving regulations (IDD, PRIIPs, Solvency II, IORP II, RIS, DORA, AML and the AI Act).

Requirements

What you’ll need
  • Master’s degree in Finance, Economics, Actuarial Science, Engineering, IT, or related — or equivalent experience.
  • 2–8 years in Life Insurance, Pensions, Wealth, or consulting, with exposure to product, distribution, underwriting, or claims.
  • Solid grasp of Life and Pension products (branch 21/23, unit-linked, group life, pillar 2/3, protection) and regulation (IDD, PRIIPs, Solvency II, IORP II, RIS).
  • Strong process analysis skills: stakeholder interviews, BPMN, journey mapping, user stories, and test scenarios.
  • Affinity with API-based integrations — comfortable reading API docs and shaping integration designs.
  • Working knowledge of agile delivery (Scrum, Kanban, SAFe) and tools like Jira, Confluence, and Miro.
  • Strong analytical and problem-solving skills.
  • Excellent communication — fluent with actuaries, advisors, and architects alike.
  • Fluency in English and Dutch or French, with passive knowledge of the other.

Benefits

Comp & perks
  • Very competitive salary package including a company car, iPhone, and various allowances.
  • Extensive training in Belgium and Denmark on technical skills, soft skills, project management, and the latest AI technologies — plus access to innovative equipment and tooling.
  • The freedom and budget to experiment with cutting-edge AI tools and bring those learnings into client engagements.
  • A dynamic and growing team with a great mix of young and experienced professionals focused on financial services — people who challenge each other and have fun doing it.
  • Real career growth: we invest in our people and promote from within.

ATS Keywords

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Hard Skills & Tools
API integrationsprocess analysisuser storiesacceptance criteriafunctional specificationsdocument classificationsuitability draftinglapse predictionbeneficiary verificationKYC/AML
Soft Skills
analytical skillsproblem-solving skillscommunicationchange managementstakeholder interviewstrainingleadershipcollaborationagile methodologiesjourney mapping
Certifications
Master’s degree in FinanceMaster’s degree in EconomicsMaster’s degree in Actuarial ScienceMaster’s degree in EngineeringMaster’s degree in IT