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Product Designer – Contractor
NormativeProduct Designer Contractor at Normative focusing on user-centered design for enterprise product experiences. Collaborating with a small product team to deliver high-quality design work remotely in Canada.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Design with a strong user-centered approach, leveraging design systems and methodologies to create exceptional user experiences. Proficient in facilitating design processes and collaborating with cross-functional teams to deliver innovative solutions that align with business outcomes and accessibility standards.
Highest-signal resume keywords
Product DesignUser-Centered DesignDesign SystemsAgile MethodologiesAccessibility Standards (WCAG 2.1+)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Interaction DesignVisual DesignPrototypingWireframingUser FlowsDesign ThinkingHuman-Centered DesignAI-Assisted Design ToolsLean UXUsability Testing
Soft Skills
CollaborationCommunicationEmpathyTime ManagementAdaptability
Tools & Technologies
FigmaAxureAdobe XDSketchMiro
Industry Keywords
Digital InnovationGovernment ServicesHealthcareEnterprise SoftwareComplex Systems
Tech Stack
Tools & technologiesAxure
About the role
Key responsibilities & impact- Craft design solutions for complex user and business problems using an outcome-driven design approach.
- Design at the various stages of the product innovation cycle: sketches, concepts, interactive prototypes, end-to-end product interface designs.
- Own the end-to-end product design process; including client management, workshop facilitation, discovery, strategy, UI design, and deliverable hand-off.
- Develop artifacts and tools that can communicate decisions and facilitate change at large-scale organizations: customer journeys, user flows, scenarios, wireframes, functional prototypes, through to high-fidelity designs.
- Work cross-functionally with agile multidisciplinary teams, leading and facilitating the design process through internal discussions and working sessions to reach alignment on understanding user needs.
- Bring empathy, creativity, and a constructive highly collaborative mindset to deliver exceptional design experiences, both in look and function, and craft great client experiences.
- Support UX research activities, including workshops, user interviews and usability testing to inform design decisions.
- Synthesize multiple inputs and feedback sources to make sense of complex subject matter, and to create cohesive, compelling narratives, visions and designs.
- Apply a deep understanding of interaction design, IA and visual design fundamentals.
- Understand the technology and business landscapes that opportunities exist within to map product features directly to business outcomes and customer/user goals.
- Advocate for accessibility and inclusivity in digital service design, ensuring compliance with WCAG and government accessibility standards.
Requirements
What you’ll need- 3-5+ years of experience in Product Design
- Experience in a consulting or digital innovation agency environment
- Experience designing for government services, healthcare, enterprise software, or complex systems
- Strong product thinking with a user-centered approach
- Experience working with design systems for large-scale digital products
- Experience delivering exceptional user experiences that apply design thinking, or human-centered design approaches to incorporate user needs into design processes, ideas, solutions and service improvements
- Experience exploring multiple design solutions to a given problem or feature, and communicating those solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high-fidelity designs, as necessary
- Proficiency in design and collaboration tools such as Figma, Axure, Adobe XD, Sketch, Miro and similar and a willingness and ability to learn new software as required
- Experience with leveraging AI-assisted tools and methodologies to drive new ways of working and thinking
- Strong understanding of Agile methodologies, Lean UX, and iterative design processes with the ability to systematically move from open-ended challenges to well‑reasoned solutions
- Experience working collaboratively in cross-functional teams in fast-paced, agile environments
- Strong ownership of your own design process with a solution oriented mindset to maintain forward momentum and drive results
- Knowledge of accessibility standards (WCAG 2.1+), usability best practices, and inclusive design principles
- Strong written and verbal communication skills, with the ability to present and defend complex ideas and design decisions with diplomacy and clarity
- Continuous learning mindset, staying updated on industry trends and emerging technologies
- Strong time management and organisation skills with a demonstrated ability to prioritize and manage multiple tasks in a deadline-driven environment
- Comfort with ambiguity and an adaptive mindset that allows you to remain productive and grounded in evolving contexts.
Benefits
Comp & perks- Flexible work arrangements
- Professional development