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Cloud Engineering Support Manager
Noria CorporationCloud Engineering Support Manager at AssetWatch leads a team solving technical challenges in cloud engineering. Focused on enhancing workflows, automation, and process improvements for efficiency.
Tech Stack
Tools & technologiesAWSJavaScriptMySQLPythonReactSQL
About the role
Key responsibilities & impact- Team leadership and collaboration: Recruit, guide, coach, and mentor developers, making sure issues and projects are delivered on time, within scope, and to the company’s quality standards.
- Stakeholder management: Collaborate closely with engineering leadership to understand and document issues and priorities, aligning development and support work with engineering and business objectives, including managing expectations.
- Team oversight: Fluent in Jira for issue tracking, workflow management, and reporting. Keep the team aligned and using Jira to its fullest potential.
- Project and issue management: Oversee task boards, backlog management, and workload planning. Monitor progress and clear any impediments or bottlenecks to keep support on track.
- Continuous improvement: Advocate for and put in place best practices, efficiency improvements, and new technology.
- Cross-functional communication: Work seamlessly across the organization to drive strong inter-team collaboration and efficiency.
- Goal setting and accountability: Set direct-report goals tied to company OKRs, drive accountability, and make sure team KPIs and commitments are met, with a focus on high employee satisfaction (Employee NPS).
Requirements
What you’ll need- 2+ years of lead or management experience
- 4+ years of experience building React web applications.
- 4+ years of experience working with databases (MySQL, SQL Server).
- 4+ years of experience coding in JavaScript, HTML, and CSS.
- Serverless experience with AWS (API Gateway, Lambda).
- Experience with browser compatibility and mobile-friendly standards.
- Familiarity with issue tracking and source control such as Jira and Bitbucket.
- Optimization experience.
- Experience with Python, UX, and AWS tools is a nice bonus.
Benefits
Comp & perks- Competitive compensation package including stock options
- Flexible work schedule
- Comprehensive benefits including retirement plan match
- Opportunity to make a real impact every day
- Work with a dynamic and growing team
- Unlimited PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ReactMySQLSQL ServerJavaScriptHTMLCSSAWSAPI GatewayLambdaPython
Soft Skills
team leadershipcollaborationstakeholder managementcross-functional communicationgoal settingaccountabilitymentoringcoachingproblem-solvingcontinuous improvement