Beauty Counter Manager – HOURGLASS, Laura Mercier

Nordstrom

Beauty Counter Manager driving HOURGLASS and Laura Mercier sales at Nordstrom’s Bethesda store. Delivering makeup applications, skincare consultations, vendor events, and digital customer engagement.

Posted 8/17/2026full-timeBethesda • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in makeup application and skincare analysis while maximizing sales through personalized customer experiences. Strong ability to build relationships with customers and vendors, leveraging beauty trends and digital tools to achieve sales goals.

Highest-signal resume keywords

Makeup ApplicationSkincare AnalysisSales Goal AchievementCustomer Relationship ManagementVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Makeup ApplicationSkincare AnalysisSales ManagementProduct RecommendationEvent Management

Soft Skills

Customer ServiceEmpathyMultitaskingOrganizationTeam Collaboration

Tools & Technologies

Digital Selling ToolsSocial MediaText Communication

Industry Keywords

Beauty TrendsCustomer LoyaltyNordstrom RewardsVendor EventsInclusive Environment

About the role

Key responsibilities & impact

Create personalized beauty experiences for customers in the Nordstrom Beauty Department
Maximize sales for the assigned HOURGLASS and Laura Mercier beauty brands
Conduct makeup applications and skincare analyses
Recommend products based on customers’ beauty goals
Collaborate with team members to create a welcoming and inclusive customer environment
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media
Manage scheduling and execution of vendor events and promotions
Build and maintain vendor relationships to maximize business results
Keep the department organized, clean, and customer-ready
Keep current with beauty trends, products, and industry knowledge through partner trainings
Manage sales, refunds, and exchanges
Build customer loyalty by opening new Nordstrom Rewards accounts

Requirements

What you’ll need

Passion for customer service and beauty, including trends, makeup application, and skincare
Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment
Empathy and respect for all customers during makeup and skincare applications
Strong multitasking, organization, and follow-through skills
Drive to achieve sales goals, with interest in networking and technology
Ability to work a flexible schedule based on business needs, including evenings and weekends
High level of ownership, accountability, and initiative
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching
Frequent hand use for grasping, fine manipulation, pushing, and pulling
Ability to handle bulky or awkwardly shaped items and reach for or lift them above the head
Ability to regularly lift up to 10 pounds and occasionally up to 25 pounds

Benefits

Comp & perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
Performance-based incentives/bonuses may be available
401k
PTO accruals
Holidays
Trainings provided by Nordstrom and luxury brand partners