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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fitting, tailoring, and sewing alterations while ensuring customer satisfaction through effective communication and teamwork. Proficient in managing alteration needs and maintaining productivity in a fast-paced retail environment.
Highest-signal resume keywords
Fitting ExperienceTailoring ExperienceSewing ExperienceCustomer CommunicationTime Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
FittingTailoringSewingAlterationsMeasurement
Soft Skills
Clear CommunicationOrganizational SkillsTeam CollaborationCustomer ServiceFlexibility
Tools & Technologies
Sewing MachineryPressing MachineryAlterations Equipment
Industry Keywords
Nordstrom GuidelinesService StandardsProductivity Goals
About the role
Key responsibilities & impact- Measure customers for size, fit garments on customers, and mark areas requiring alterations
- Perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards
- Meet department and individual productivity goals while following proper processes and procedures
- Utilize store technology to manage and organize customer alteration needs
- Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team
- Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner
Requirements
What you’ll need- Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years
- Clear, professional communication with coworkers and customers
- The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
- A willingness to learn, and safely operate sewing and pressing machinery, and standard alterations equipment
- The ability to embrace a flexible working schedule based on business needs
Benefits
Comp & perks- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- Performance-based incentives/bonuses
- 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more
