Beauty Counter Manager

Nordstrom

Beauty Counter Manager creating personalized beauty experiences for customers at Nordstrom. Connecting with clients and achieving sales goals in a fast-paced beauty environment.

Posted 7/9/2026full-timePalo Alto • California • 🇺🇸 United StatesMid-LevelSenior💰 $29 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in makeup application and skincare analysis while achieving sales goals through effective customer engagement and relationship management. Maintains a clean and organized environment, staying updated on beauty trends and products.

Highest-signal resume keywords

Makeup ApplicationSkincare AnalysisSales Goal AchievementCustomer ServiceVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Makeup ApplicationSkincare AnalysisSales ManagementProduct RecommendationEvent Management

Soft Skills

Customer ConnectionEmpathyMultitaskingOrganizationTeam Collaboration

Tools & Technologies

Digital Selling ToolsSocial Media

Industry Keywords

Beauty TrendsCustomer LoyaltyNordstrom Rewards ProgramVendor Relationships

About the role

Key responsibilities & impact

Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
Collaborate with team members to create a welcoming and inclusive environment for all customers
Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
Manage the scheduling and execution of vendor events and promotions
Build and maintain strong vendor relationships to maximize business results
Keep department customer-ready through organization and cleanliness
Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

What you’ll need

Passion for customer service and beauty, including trends, makeup application, and skincare
Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
Strong multitasking, organization, and follow-through skills
Drive to achieve sales goals, with interest in using networking and technology
The ability to work a flexible schedule based on business needs, including evenings and weekends

Benefits

Comp & perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources