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Nordstrom

Senior Manager, Program Management – Insights & Analytics

Nordstrom

. Own the program roadmap across the Finance Insights, Analytics & AI portfolio, including milestone tracking, dependency management, sequencing, and value realization .

Posted 5/8/2026full-timeSeattle • Washington • 🇺🇸 United StatesSenior💰 $131,500 - $210,500 per yearWebsite

About the role

Key responsibilities & impact
  • Own the program roadmap across the Finance Insights, Analytics & AI portfolio, including milestone tracking, dependency management, sequencing, and value realization
  • Lead a small team or program managers and data analysts, setting clear expectations, developing talent, and maintaining a high-performance culture focused on delivery and continuous improvement
  • Manage multiple stakeholder groups across the enterprise, creating alignment and prioritization, raising issues requiring decisions or input, mitigating risks, and resolving conflicts
  • Partner with a team of data analysts and technical teams to connect analytical and AI solution development to program delivery, ensuring work moves from concept to production on time and with appropriate governance
  • Develop and own communications and materials across audience levels, including executive sponsors and senior leadership, with clarity on status, risks, and decisions needed
  • Establish and maintain operating cadences, governance standards, and program frameworks that keep the portfolio on track and teams aligned
  • Proactively identify roadblocks and propose solutions that contribute to organizational success, escalating to senior leadership as appropriate
  • Manage complex, interdependent workstreams with an eye toward sequencing, value creation, and enterprise-wide impact
  • Demonstrate discretion and professionalism when working with senior leadership on sensitive business and organizational issues, effectively managing ambiguity and proposing workable solutions to challenging problems
  • Supplement other roles and responsibilities to deliver the program’s initiatives, as needed

Requirements

What you’ll need
  • Bachelor’s degree in business administration, finance, business operations, strategy, or related field; MBA or advanced degree strongly preferred
  • 7+ years of experience leading or managing large, complex programs and cross-functional teams
  • 7+ years of experience working with and influencing senior-level executives
  • Proven ability to build and manage program roadmaps, operating cadences, and governance frameworks in ambiguous, fast-moving environments
  • Strong understanding of data, analytics, and AI concepts, enough to credibly partner with technical teams and translate between business and delivery
  • Experience working across finance, technology, and analytics stakeholders, with the ability to drive alignment across competing priorities
  • Demonstrated people leadership skills, with experience developing and managing a small team
  • Exceptional communication and storytelling skills, with the ability to tailor messages for executive and working-team audiences alike
  • Strong proficiency in Excel and PowerPoint, including executive-level presentation development
  • Experience with finance or accounting processes is a plus.

Benefits

Comp & perks
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
program roadmap managementmilestone trackingdependency managementvalue realizationdata analyticsAI solution developmentoperating cadencesgovernance frameworksfinance processesaccounting processes
Soft Skills
people leadershipcommunication skillsstorytelling skillsstakeholder managementconflict resolutionproblem-solvingteam developmentorganizational alignmentrisk mitigationdiscretion and professionalism
Certifications
Bachelor's degreeMBA or advanced degree