Product Manager 2 – Payments Experience

Nordstrom

. Shape and communicate a clear product vision and strategy for the payments domain, aligned with company goals and business priorities, with growing independence .

Posted 5/2/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $121,500 - $188,500 per yearWebsite

About the role

Key responsibilities & impact

Shape and communicate a clear product vision and strategy for the payments domain, aligned with company goals and business priorities, with growing independence
Measure and monitor key performance indicators across payments capabilities and provide insights for continuous improvements and feature opportunities
Prioritize features and develop quarterly priorities and annual backlog, accounting for complexity, impact, and cohesion with organizational strategy
Collaborate with Engineering, Analytics, UX, and business stakeholders to drive the right payment capabilities at the right time
Lead payment provider integrations — including onboarding new acquirers, wallet integrations, and Buy Now Pay Later providers — coordinating across partner teams
Develop expertise in payment architecture and contribute to the design of our Payment Orchestration Layer (POL) strategy, including card-not-present capabilities and tender abstraction
Write technical requirements, user stories and acceptance criteria, influencing within your domain
Embed with the Engineering squad to drive development through day-to-day management of backlog, agile ceremonies, and feature releases
Design measurement plans and run experiments to validate payment optimizations, including approval rate improvements and fraud reduction
Stay current with payment industry trends, competitive landscape, and emerging technologies to identify strategic opportunities and inform roadmap decisions
Work with engineering and business to balance customer value and technical effort, complexity, and risk, with minimal support.

Requirements

What you’ll need

3+ years of product management experience or equivalent, with transaction or payments experience preferred
Bachelor’s degree in Business, Math, Engineering, Computer Science, or equivalent experience
Familiarity with payment systems, payment processors, and/or payment orchestration; direct experience implementing payment providers (e.g., Braintree, Worldpay, Fiserv) a strong plus
Understanding of payment architecture concepts including tokenization, acquirer routing, card-not-present flows, and tender management
Solid technical background and understanding of software development principles, including Agile development and A/B testing methodologies
Ability to build and maintain cross-functional relationships with teams across Analytics, Engineering, UX, Finance, and Business
Strong verbal and written communication skills, including presenting to various levels within a matrixed organization
Proficient in data analysis and performance metrics; able to independently drive roadmap adjustments based on learnings
Strong critical thinking, analytical, and problem-solving skills
Outstanding organizational and time management skills.

Benefits

Comp & perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementpayment systemspayment processorspayment orchestrationtokenizationacquirer routingcard-not-present flowsA/B testingdata analysisperformance metrics

Soft Skills

cross-functional relationshipsverbal communicationwritten communicationcritical thinkinganalytical skillsproblem-solvingorganizational skillstime management