Program Manager 2 – Product Excellence

Nordstrom

. The Program Manager serves as a strategic partner to the VP of Product Management , enabling strong execution through proactive planning, content excellence, and operational rigor.

Posted 4/30/2026full-timeSeattle • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $93,500 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

The Program Manager serves as a strategic partner to the VP of Product Management , enabling strong execution through proactive planning, content excellence, and operational rigor.
This role focuses on strategic enablement rather than administrative coordination , ensuring the VP’s portfolio operates with clear priorities, disciplined rhythms, and measurable business impact.
Reporting to the Director of Product Excellence , the Program Manager owns the VP portfolio’s meeting cadence, planning cycles, and leadership communications, ensuring alignment with Product Management standards and org‑wide operating practices.
The role balances strategic thinking with operational excellence so leaders can focus on high‑value decisions.
Partner with the VP to develop product strategy narratives, vision decks, and executive materials that connect strategy to business outcomes.
Own the end‑to‑end quarterly planning process, partnering with Finance to track progress, outcomes, and resource alignment.
Design and support leadership offsites to drive alignment and decision‑making.
Own and manage the VP portfolio’s operating rhythm, ensuring alignment to Product org standards.
Manage the full lifecycle of key leadership meetings (staff, program reviews, roadmap reviews, planning sessions).

Requirements

What you’ll need

5–7 years of experience in program management, strategic operations, or business operations supporting senior leaders.
Strong strategic and operational judgment with the ability to execute complex work with precision.
Experience supporting product or technology organizations; working knowledge of product management concepts and business metrics.
Exceptional written and verbal communication skills; proven ability to create executive‑level content.
Demonstrated ability to influence without authority and operate effectively across senior stakeholders.
Strong project management, organization, and prioritization skills.

Benefits

Comp & perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementstrategic operationsbusiness operationsproject managementproduct management conceptsbusiness metrics

Soft Skills

strategic judgmentoperational judgmentwritten communicationverbal communicationinfluence without authorityorganizational skillsprioritization skills