Nordstrom

Beauty Counter Manager

Nordstrom

full-time

Posted on:

Location Type: Office

Location: BethesdaMarylandUnited States

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Salary

💰 $23 - $24 per hour

About the role

  • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
  • Collaborate with team members to create a welcoming and inclusive environment for all customers
  • Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
  • Manage the scheduling and execution of vendor events and promotions
  • Build and maintain strong vendor relationships to maximize business results
  • Keep department customer-ready through organization and cleanliness
  • Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
  • Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare
  • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
  • Strong multitasking, organization, and follow-through skills
  • Drive to achieve sales goals, with interest in using networking and technology
  • The ability to work a flexible schedule based on business needs, including evenings and weekends
Benefits
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
makeup applicationskincare analysisproduct recommendationsales managementcustomer loyalty programs
Soft Skills
customer serviceteam collaborationempathyorganizationmultitaskingcommunication