Account Manager

• Sales growth - Meets monthly, quarterly and annual assigned sales quotas for revenue growth and strategic objectives in assigned territory or assigned accounts
• Strategic Account Management - Maps out Key Account organization and develops relationships with key decision makers to understand what is required to add value, win new business, and exceed expectations
• Leads Nordson’s strategic objectives and account planning process for the Key accounts to include revenue targets and performance objectives
• Establishes consultative, productive, and professional relationships with customers globally and influences key stakeholders and C-level executives who occupy the primary buying position
• Communicates Nordson Medical’s value proposition for both products and service and is a trusted advisor to the customer
• Leads communication efforts between the selected accounts and Nordson Medical business units, establishing recurring calls, business reviews, and visits
• Proactively assesses, clarifies, and validates customer/prospective customer needs on an on-going basis
• Coordinates the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customer/prospect expectations
• Provides customer feedback for product development representing the voice of the customer as needed
• Manages and develops the Regional Account Managers around the world to support retaining and winning business locally
• Supports the division with insight and analysis on market development and other strategies to drive profitable growth
• Attends state, regional, and national trade shows as appropriate
• Performs other related duties as assigned.

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