Senior Account Manager, Consumables
Nordson Corporation
full-time
Posted on:
Location Type: Office
Location: East Providence • Connecticut, Rhode Island • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Disproportionately servicing Nordson EFD Top Customers
- Increase share of Nordson EFD Top Products sold in the territory
- Increase share of Nordson EFD equipment sold in Focus Target Market (Animal Health)
- Own the region, understanding the construct and nuances of the region and developing action plans and strategies to grow that region beyond expected economic growth
- Responds to technical and commercial inquiries from customers and prospects in a prompt manner, addressing any customer troubleshooting or training assistance, requests for quotations, equipment recommendations and demonstrations
- Proactively contacts customers in the sales region, supporting past supply of Nordson EFD product and developing new opportunities within each customer location
- Reports on the region, including monthly forecasts, activities, key actions, key accounts and annual sales plans and key initiatives
- Utilizes all available sales tools, including CRM / C4C, sales presentations, demo equipment, Road Shows and Trade Shows.
- Works with diverse groups to ensure customer satisfaction, including Customer Service (CSG), Tech Services, Shipping/Logistics, Engineering, and more
- Works with Marketing to support lead generation, product growth, product strategies and pricing, trade shows, and more, including Marketing Communication and Product Line Managers (PLM)
- Travels throughout assigned territory to meet with regular and prospective customers, focused on becoming each customer’s manufacturing partner and fluid dispense expert
- Provides training assistance for new salespeople or new sales training manuals/protocol
- Understands all Nordson entities, their key products, and their key sales offerings. Works to ensure Nordson is successful, no matter how the sales credit is applied.
Requirements
- Bachelor's degree in engineering or business with demonstrable technical acumen.
- 8-10 years experience in sales or product portfolio management is required
Benefits
- Supportive culture in a growing and dynamic work environment
- Opportunities to advance your career
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
salesproduct portfolio managementtechnical acumen
Soft skills
customer satisfactioncommunicationstrategic planningtroubleshootingtraining
Certifications
Bachelor's degree in engineeringBachelor's degree in business