Nordic Collection

Travel Designer – Team Germany

Nordic Collection

full-time

Posted on:

Location Type: Hybrid

Location: Brussels • Belgium

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Job Level

Junior

About the role

  • Sales: Your main responsibility is selling trips to Norway, Sweden, Iceland and Lapland. You advise our customers by email and phone.
  • Customer service: You manage enquiries from first contact through post-trip follow-up, including careful management of dossiers.
  • Itinerary creation: You prepare and price travel proposals, including tailor-made trips for our customers.
  • Bookings and travel documents: You handle all necessary reservations (flights, accommodation, local services) and ensure all travel documents are complete and correct so that trips run smoothly.
  • Teamwork: You will be part of a dynamic team and share responsibility for achieving our company goals.
  • Market development: You contribute to optimising the customer journey for the German market and identify growth opportunities.
  • Information events: You organise and lead information events for larger groups, both online and on-site.

Requirements

  • Passion for Scandinavia: You love the Far North and want to share that enthusiasm with others.
  • Communication skills: You are outgoing, committed and enjoy working with people.
  • Commercial mindset: You have a solid understanding of business and commercial principles.
  • Qualifications: A relevant bachelor’s or master’s degree is desirable; initial experience in tourism (at least 1 year, preferred) is an advantage but not a requirement.
  • Language skills: German is your native language and you can express yourself flawlessly and professionally in both written and spoken form.
  • You also have a good level of English.
  • Team player: Collegiality and collaboration are natural to you.
  • Customer orientation: Customer friendliness, quality and honesty are your top priorities.
  • Independence and attention to detail: You work carefully, are resilient under pressure and enjoy taking responsibility.
  • Flexibility: Routine and administrative tasks do not deter you. You are willing to occasionally hold information events in the evenings.
Benefits
  • Values-driven work environment: An exciting role in a modern company that places emphasis on wellbeing, personal development and autonomy.
  • Flexibility: Option to work from home 2 to 3 days per week and flexible working hours.
  • Attractive benefits: Familiarisation/inspection trips.
  • Exciting company events.
  • 20 (BE) or 25 (NL) vacation days per year, with the possibility of additional days through overtime.
  • Attractive salary package.
  • Contract for 38 (BE) or 39 (NL) hours per week.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
itinerary creationtravel proposal preparationreservations managementtravel document handlingcustomer journey optimization
Soft Skills
communication skillsteam playercustomer orientationindependenceattention to detailflexibilitycommercial mindset
Certifications
bachelor's degreemaster's degree