Nordic Collection

Travel Designer – Team Germany

Nordic Collection

full-time

Posted on:

Location Type: Hybrid

Location: Brussels • 🇧🇪 Belgium

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Job Level

Junior

About the role

  • Sales: Your main responsibility is selling trips to Norway, Sweden, Iceland and Lapland. You advise our customers by email and phone.
  • Customer service: You manage enquiries from first contact through post-trip follow-up, including careful management of dossiers.
  • Itinerary creation: You prepare and price travel proposals, including tailor-made trips for our customers.
  • Bookings and travel documents: You handle all necessary reservations (flights, accommodation, local services) and ensure all travel documents are complete and correct so that trips run smoothly.
  • Teamwork: You will be part of a dynamic team and share responsibility for achieving our company goals.
  • Market development: You contribute to optimising the customer journey for the German market and identify growth opportunities.
  • Information events: You organise and lead information events for larger groups, both online and on-site.

Requirements

  • Passion for Scandinavia: You love the Far North and want to share that enthusiasm with others.
  • Communication skills: You are outgoing, committed and enjoy working with people.
  • Commercial mindset: You have a solid understanding of business and commercial principles.
  • Qualifications: A relevant bachelor’s or master’s degree is desirable; initial experience in tourism (at least 1 year, preferred) is an advantage but not a requirement.
  • Language skills: German is your native language and you can express yourself flawlessly and professionally in both written and spoken form.
  • You also have a good level of English.
  • Team player: Collegiality and collaboration are natural to you.
  • Customer orientation: Customer friendliness, quality and honesty are your top priorities.
  • Independence and attention to detail: You work carefully, are resilient under pressure and enjoy taking responsibility.
  • Flexibility: Routine and administrative tasks do not deter you. You are willing to occasionally hold information events in the evenings.
Benefits
  • Values-driven work environment: An exciting role in a modern company that places emphasis on wellbeing, personal development and autonomy.
  • Flexibility: Option to work from home 2 to 3 days per week and flexible working hours.
  • Attractive benefits: Familiarisation/inspection trips.
  • Exciting company events.
  • 20 (BE) or 25 (NL) vacation days per year, with the possibility of additional days through overtime.
  • Attractive salary package.
  • Contract for 38 (BE) or 39 (NL) hours per week.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
itinerary creationtravel proposal preparationreservations managementtravel document handlingcustomer journey optimization
Soft skills
communication skillsteam playercustomer orientationindependenceattention to detailflexibilitycommercial mindset
Certifications
bachelor's degreemaster's degree