Application Support Specialist, Document Management System – DMS Administrator

NORDFROST GmbH & Co. KG

DMS Administrator supporting and developing document management systems at NORDFROST. Responsible for ensuring smooth digital document processes and user support.

Posted 4/13/2026full-timeRemote • 🇩🇪 GermanyJuniorWebsite

Tech Stack

Tools & technologies

ERPSQL

About the role

Key responsibilities & impact

Support, configuration and ongoing maintenance of the d.velop DMS environment
Analysis of system incidents and long-term remediation of errors in the document management system
Management of users, roles and permissions within the DMS
Technical support and assistance to end users on all document management matters
Integration of the DMS into existing IT systems such as ERP, email or SAP via interfaces and process chains
Performing updates, patches and optimization of the system landscape
Creation and maintenance of system documentation, process descriptions and user guides
Conducting training and onboarding sessions for users on the document management system

Requirements

What you’ll need

Completed IT training or a degree in Business Informatics / IT or a comparable qualification
Professional experience in administration of DMS/ECM systems, ideally with d.velop documents (d.3ecm)
Basic knowledge of Windows Server, SQL databases and Active Directory
Structured, reliable working style and strong problem-solving skills
Good communication skills when liaising with users and IT teams
Very good German language skills, both written and spoken

Benefits

Comp & perks

Remote work (onboarding in Schortens; afterwards, one week per quarter on-site with the team)
30 days of vacation
Language training via Babbel
Christmas and vacation bonus
Employee benefits and discounts with more than 1,500 partners
Company health insurance – annual health budget of €300
Bicycle leasing through BusinessBike
Exciting company and team events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

DMS administrationECM systemsd.velop documentsWindows ServerSQL databasesActive Directorysystem updatessystem optimizationprocess documentationuser training

Soft Skills

problem-solvingcommunicationstructured working stylereliability

Certifications

IT trainingdegree in Business Informatics