NORDFROST GmbH & Co. KG

Application Support Specialist, Document Management System – DMS Administrator

NORDFROST GmbH & Co. KG

full-time

Posted on:

Location Type: Remote

Location: Germany

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Job Level

Junior

Tech Stack

ERPSQL

About the role

  • Support, configuration and ongoing maintenance of the d.velop DMS environment
  • Analysis of system incidents and long-term remediation of errors in the document management system
  • Management of users, roles and permissions within the DMS
  • Technical support and assistance to end users on all document management matters
  • Integration of the DMS into existing IT systems such as ERP, email or SAP via interfaces and process chains
  • Performing updates, patches and optimization of the system landscape
  • Creation and maintenance of system documentation, process descriptions and user guides
  • Conducting training and onboarding sessions for users on the document management system

Requirements

  • Completed IT training or a degree in Business Informatics / IT or a comparable qualification
  • Professional experience in administration of DMS/ECM systems, ideally with d.velop documents (d.3ecm)
  • Basic knowledge of Windows Server, SQL databases and Active Directory
  • Structured, reliable working style and strong problem-solving skills
  • Good communication skills when liaising with users and IT teams
  • Very good German language skills, both written and spoken
Benefits
  • Remote work (onboarding in Schortens; afterwards, one week per quarter on-site with the team)
  • 30 days of vacation
  • Language training via Babbel
  • Christmas and vacation bonus
  • Employee benefits and discounts with more than 1,500 partners
  • Company health insurance – annual health budget of €300
  • Bicycle leasing through BusinessBike
  • Exciting company and team events
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
DMS administrationECM systemsd.velop documentsWindows ServerSQL databasesActive Directorysystem updatessystem optimizationprocess documentationuser training
Soft Skills
problem-solvingcommunicationstructured working stylereliability
Certifications
IT trainingdegree in Business Informatics