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Nordex Group

Head of Service Italy

Nordex Group

Head of Service leading Nordex’s Italy wind-turbine service operations, safety, P&L, and customer relationships. Driving budgets, performance, contracts, and after-market growth.

Posted 8/5/2026full-timeRome • 🇮🇹 ItalyLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing service teams, ensuring compliance with HSE legislation, and driving business performance in the wind energy sector. Proficient in P&L management, customer relationship management, and strategic planning to achieve operational excellence.

Highest-signal resume keywords
Disciplinary LeadershipP&L ManagementCustomer Relationship ManagementMechanical Engineering QualificationWind Energy Sector Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Business ManagementPerformance MetricsBudget DevelopmentRisk ManagementForecastingService CompetitivenessCompliance with HSE LegislationDecision-MakingPlanningProblem-Solving
Soft Skills
Goal SettingPerformance ReviewCommunicationResult OrientationEnd-to-End Thinking
Industry Keywords
Wind EnergyMatrix OrganizationsCustomer SatisfactionAfter-Market SalesSupplier Claims ManagementCountry-Specific LawsField-Based TeamsService-Business StrategyMarket DemandsTravel Willingness

About the role

Key responsibilities & impact
  • Ensure safety and safety improvement within the area, maintaining compliance with HSE legislation and company safety rules
  • Lead the area service team by planning, setting goals, and reviewing performance and KPIs
  • Manage area P&L, business performance, and risk
  • Ensure efficient operations and continuous improvement to drive service competitiveness
  • Develop and set the service-area budget
  • Forecast business results and deliver against targets
  • Manage customer relationships to ensure satisfaction
  • Participate in developing the regional service-business strategy
  • Review market demands and opportunities for new contracts
  • Deliver after-market sales opportunities in the area
  • Communicate and strategically manage important topics with internal stakeholders
  • Ensure effective management of customer and supplier claims

Requirements

What you’ll need
  • 5+ years of disciplinary leadership
  • Business management qualification/experience highly desirable
  • Experience in the wind energy sector desired
  • Formal qualifications in Mechanical and/or Electrical Engineering desired
  • Experience working in large matrix organizations
  • Experience managing P&Ls and customer relationships
  • Experience managing remote, field-based teams
  • Strong knowledge of business operations and performance metrics
  • Strong decision-making, planning, and prioritizing skills
  • Knowledge of country-specific laws and rules
  • Systematic working approach, problem-solving behavior, result orientation, and end-to-end thinking
  • Ability to work at heights
  • Willingness to travel regularly
  • Fluency in English and the local language
  • Applications/CVs must be submitted in English

Benefits

Comp & perks
  • Sustainable impact: contribute to a greener future
  • Career development and professional growth and skill development
  • Opportunity to work in a dynamic, growing global industry
  • International and intercultural cooperation opportunities
  • Equal employment opportunity