Nooks

IT Systems Engineer

Nooks

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $135,000 - $155,000 per year

About the role

  • Manage and maintain the company's unclassified corporate network operations, including connectivity and tools.
  • Manage the complete Google Workspace user lifecycle, including creating, suspending, and deprovisioning accounts.
  • Administer and audit API Controls and OAuth scopes to manage third-party applications for corporate data access.
  • Support Google Workspace-related issues, providing advanced troubleshooting and maintaining accurate system documentation.
  • Support the corporate Microsoft Entra environment, troubleshooting issues, general Entra configurations and maintenance, and maintaining accurate system documentation.
  • Ensure interconnectivity across diverse environments including Google, AWS, and on-premise systems.
  • Configure and maintain corporate systems in line with company CMMC (Cybersecurity Maturity Model Certification) compliance goals.
  • Provide end-user support for connectivity, access, software support/deployment, and general IT issues.
  • Procure IT hardware and software in support of the company.
  • Track support requests and trends to improve the user experience.
  • Communicate effectively with all departments and build strong partnerships across teams.
  • Identify, diagnose, and resolve network issues efficiently.
  • Document systems and configurations clearly.

Requirements

  • 6-8 years of experience in IT.
  • Experience managing projects and communicating technical functions to vendors and employees.
  • Proven expertise with Google Workspace Administration Required.
  • Additionally technical experience with platforms such as Microsoft Entra, Cisco, VMware/Virtualization, and Windows, strongly preferred.
  • Experience with enterprise-level networks and with CMMC compliance.
  • Experience working in a multi-vendor and multi-provider environment and familiarity with integrating different technologies within cloud provider environments.
  • Strong written and verbal communication skills.
  • Demonstrates initiative, identifies areas for improvement, and has confidence in making decisions.
  • U.S. citizenship is required.
  • A clearance is preferred but not required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Google Workspace AdministrationAPI ControlsOAuthMicrosoft EntraCMMC compliancenetwork troubleshootingsystem documentationIT hardware procurementsoftware deploymententerprise-level networks
Soft Skills
communicationinitiativeproblem-solvingdecision-makingcollaborationuser experience improvementproject managementtechnical communicationdiagnostic skillsinterpersonal skills
Certifications
CMMC certification