Senior Infrastructure Operations & Services

Nomura

Sr. Infrastructure Operations & Services at Nomura responsible for L2 support in Windows Server environments.

Posted 5/27/2026full-timeMumbai • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

DNSVMware

About the role

Key responsibilities & impact

Handle Asia & EU shifts to support Windows L2 support
Weekend & On-call support to manage prod changes & incidents
Handle Hardware Breakfix with coordination with Microsoft & Cisco/HPE
Prepare and implement scheduled system changes during off-hours/weekends
Handle user requests related to Windows Platform
Manage prod issues, attend bridge calls with app & infra teams
Escalate and liaise with engineering for troubleshooting issues
Collaborate with regional peers for change planning & implementation
Handle production outages/incidents in line with ITIL practices

Requirements

What you’ll need

Overall experience of 3-8 years working on L2 Support for Win Server 2016/2019/2022 Administration
Good working experience & hands-on knowledge of Windows Server environments
Experience with VMware vSphere and Hyper-V virtualization (2-3 years)
Basic storage & VM datastore knowledge (SAN, NAS, iSCSI)
Windows Server Failover Clustering (WSFC) experience
Working experience with large-scale server environments
Troubleshoot and resolve OS & server level issues
Basic understanding for regular tasks automation using PowerShell, Group Policy, and SCCM
Active Directory: Domain controller management, DNS, DHCP
IIS Administration: Web server configuration and troubleshooting
Windows Updates: WSUS management and patch deployment
Backup & Recovery: Windows Server Backup, snapshot experience
Security: Windows Defender, firewall configuration, certificate management
Experience with Cisco and HPE servers is an added advantage
Japanese language knowledge will be an advantage
Excellent English written, verbal, and presentation skills

Benefits

Comp & perks

Equal Opportunity Employer
Commitment to providing equal opportunities throughout employment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows Server 2016Windows Server 2019Windows Server 2022VMware vSphereHyper-VPowerShellActive DirectoryIIS AdministrationWindows Server BackupWindows Defender

Soft Skills

communicationcollaborationtroubleshootingincident managementpresentation skillsEnglish proficiencyJapanese language knowledge