Nomagic

Customer Success Manager

Nomagic

full-time

Posted on:

Location Type: Remote

Location: Poland

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Do you know warehouse managers struggling to staff their shifts, facing high turnover, and training hurdles?
  • Ever met one who would love to operate the warehouse night and week-ends?
  • Our robots are designed to help with this, with a focus on pick and place tasks, handling hundreds of thousands of different products every day.
  • We sell our solutions as a Service and we have a track record of happy customers with robots working through peak periods.
  • We currently specialize in providing solutions for AutoStore and Pocket Sorter but can adapt solutions to other systems.
  • Do you want to be a key part of the journey to bring AI robotics at scale in warehouses? Can you take responsibility for customer satisfaction and growth?

Requirements

  • Engineering or technical degree (or relevant experience in sales) combined with 5+ years of customer-facing experience
  • Extensive experience in automation and/or intralogistics, including ability to engage customers on solution designs
  • Successful experience as logistics consultant or key account manager is a strong plus
  • Very high empathy. You understand the untold and the small signals and act on them
  • Excellent English & German communication
  • Ability to travel up to 50% of the time
  • Ability to work in a fast changing startup environment
Benefits
  • Full-time job, flexible hours with a disrupting startup funded by top VCs from US & EU
  • The best technology in the market according to key players & integrators
  • Highly experienced Tech, Ops & Project executives who just make things happen
  • Great office in a very well-connected location in Warsaw, remote work possible
  • Possibility to build the company's growth & success from the early days
  • Competitive package, salary & equity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automationintralogisticssolution designlogistics consultingcustomer engagement
Soft Skills
empathycommunicationcustomer satisfactionresponsibilityadaptability
Certifications
engineering degreetechnical degree