Nomad Digital

Hardware Engineer

• Help define the HW strategy in alignment with the 3-year planned roadmap
• Redact technical specification documentation for new and replacement of end-of-life HW
• Follow-up the market, competitors, and HW suppliers’ product roadmap
• Gather inputs from customers, sales & service teams to identify new significant requirements
• Manage the product backlog and prioritize items according to project priorities
• Provide technical support for supplier selection & evaluation alongside procurement and quality teams
• Cooperate with Head of Rail Engineering Compliance to ensure security, regulatory, and environmental compliance
• Perform detailed inspections of initial production samples
• Deliver and maintain comprehensive documentation of testing procedures and results
• Develop necessary test plans for hardware products and execute tests

Hardware Development Engineer

System Administrator

• Design, implement, and maintain Nomad's global network and server infrastructure, including data centres, VMware, and Azure cloud environments.
• Automate infrastructure provisioning, configuration, and management using tools such as Ansible or Puppet.
• Configure and manage network security, including FortiGate firewalls, Linux based firewalls, VPNs, and routing protocols like BGP.
• Administer and secure Linux-based systems (Ubuntu/Debian).
• Serve as a 3rd line escalation point for complex infrastructure incidents, performing deep-dive troubleshooting and root cause analysis.
• Develop, maintain, and proactively analyse infrastructure monitoring solutions (e.g., Zabbix) to identify bottlenecks, optimise resource utilisation, and ensure system reliability.
• Manage and support containerised applications using Kubernetes, including cluster administration and lifecycle management.
• Create and maintain comprehensive documentation for infrastructure architecture, standard operating procedures, and disaster recovery plans.
• Collaborate with InfoSec teams to conduct security audits and implement remediation plans based on security best practices (e.g., OWASP Top 10).
• Drive continuous improvement by evaluating, prototyping, and recommending new technologies and automation opportunities to modernise the infrastructure.
• Guide and mentor engineers on technical best practices, contributing to their skill development and the overall capability of the team.
• Translate business requirements into robust technical solutions, effectively communicating the design, risks, and impact to both technical and non-technical stakeholders.

Senior System Administrator

Business Operations

• Work as part of a team to provide support on a number of key business systems such as the Office 365 suite (OneDrive, Microsoft Teams, Exchange Online, SharePoint Online and Azure AD), NetSuite (ERP System) and Telephone system.
• Provide support via phone, email and face-to-face and within the set SLA.
• Assist in the investigation of security tickets and the implementation of new systems to improve security.
• Provide support on projects as identified by the IT & Business Systems Administrator/Supervisor.
• Complete tasks and objectives set by other members of the team on time and within scope to ensure all of the team is fully supported and departmental goals are reached.
• Assist with the tasks associated with Nomad’s new starter and leaver procedure.
• Provide general hardware and software support across a wide range of devices.
• Work with the team to maintain the software and hardware asset management system.
• Produce reports on system usage and display management information.
• Analyse incident trends and proactively look for solutions to reduce support tickets.
• Produce knowledge articles for the team and end users on common issues and known problems.

Hardware Development Engineer

Senior System Administrator

IT and Business Systems Support