Network Management and Optimization Engineer
Nokia
full-time
Posted on:
Location Type: Office
Location: Innsbruck • 🇦🇹 Austria
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
LinuxUnix
About the role
- Conduct fault analysis and implement rectification on MSOs (Multiple System Operators) and DCS (Digital Communication System) gateways to ensure optimal network performance.
- Perform regular maintenance and servicing of gateways, including data backups and system configurations aligned with operator agreements.
- Review and implement information sheets and software service support, ensuring seamless operation and adherence to KPIs.
- Create and manage new base stations, facilitating data acquisition and maintaining effective communication with Support Level 1 and operators.
- Lead alarm handling support in Netcool, processing fault tickets and escalating issues to the system manufacturer as needed.
- Generate performance analysis reports and participate in system change processes to drive ongoing improvements.
- Ensure 24/7 availability of the Support Level 2 emergency service, maintaining robust user and authorization management for all management systems.
- Foster collaboration with internal teams and external regional authorities to enhance customer satisfaction and establish Nokia as a trusted partner.
Requirements
- Technical education in electrical engineering, telecommunications engineering, or information technology
- Several years of professional experience in a telecommunications company
- Knowledge in the field of mobile communication (mobile radio networks) or network knowledge
- IT skills: Proficiency in MS Windows, MS Office, and basic knowledge of Linux or Unix (command line)
- Fluent German (written and spoken)
- Ability to work in a team and address customer problems
- Willingness to travel within Austria and partly abroad
- Austrian Security clearance mandatory
- It would be nice if you also had:
- Knowledge of tools: Remedy, Netcool, etc.
- Technical English proficiency
- Driving license group B
- A high degree of flexibility in dealing with various tasks
Benefits
- Nokia offers continuous learning opportunities
- Well-being programs to support you mentally and physically
- Opportunities to join and get supported by employee resource groups
- Mentoring programs
- Highly diverse teams with an inclusive culture where people thrive and are empowered
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fault analysisnetwork performancedata backupssystem configurationsperformance analysismobile communicationLinuxUnixtelecommunications engineeringinformation technology
Soft skills
teamworkcustomer problem solvingflexibilitycollaborationcommunication
Certifications
Austrian Security clearancedriving license group B