
Customer Architect
Nokia
full-time
Posted on:
Location Type: Hybrid
Location: Tokyo • 🇯🇵 Japan
Visit company websiteJob Level
SeniorLead
Tech Stack
CloudKubernetesOpenStackPrometheusVMware
About the role
- Design and implement 5G Core and IMS solutions tailored to customer requirements.
- Lead end-to-end solution architecture for both Option 2 and 3X platforms, ensuring alignment with market positioning.
- Utilize expertise in 5G Core, IMS, and cloud technologies to facilitate successful integrations and operations.
- Collaborate with project leads and engineering teams to troubleshoot complex 5G/IMS call flows and optimize performance.
- Serve as a trusted advisor during deployment activities, ensuring customer satisfaction and project success.
- Provide technical guidance in RFI and RFP responses, showcasing Nokia’s capabilities to potential clients.
- Mentor junior team members and act as a technical resource for sales teams during customer discussions.
- Continuously enhance knowledge in telecom and cloud technologies to stay ahead in the rapidly evolving industry.
Requirements
- Proficiency in both Japanese & English level is a must.
- 7+ years of hands-on experience with Telecom projects from an end-to-end perspective
- Strong knowledge of 5G Core, SDM, and IMS products
- Bachelor's degree in Computer Science, Engineering, or related field
- Proficient in troubleshooting 5G/IMS call flows and using tools like Wireshark
- Experience in Cloud-based technologies such as Kubernetes, OpenStack, and VMware (would be nice)
- Familiarity with OSS/BSS technologies, including Zabbix and Prometheus (would be nice)
- Knowledge of HTTP2 and various 5G interfaces (would be nice)
- Strong interpersonal skills with the ability to build relationships with customers (would be nice)
Benefits
- Continuous learning opportunities
- Well-being programs to support you mentally and physically
- Opportunities to join and get supported by employee resource groups
- Mentoring programs
- Highly diverse teams with an inclusive culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
5G CoreIMSSDMtroubleshootingcloud technologiesKubernetesOpenStackVMwareHTTP25G interfaces
Soft skills
interpersonal skillsmentoringtechnical guidancecustomer relationship building
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering