Nokia

Care Engineer

Nokia

full-time

Posted on:

Location Type: Hybrid

Location: PL Virtual • 🇵🇱 Poland

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Job Level

Mid-LevelSenior

Tech Stack

CloudKubernetesLinuxOpenStackVMware

About the role

  • address complex software issues
  • create Root Cause Analysis documents
  • work with global teams to improve customer satisfaction and technical excellence
  • enjoy flexible handovers across time zones
  • dive into advanced topics such as Aerospike DB and 5G call flows
  • contribute to delivering high-quality customer interactions

Requirements

  • Engineer graduated in Telecommunication/Computer/Software/Electrical Engineering, Information Technology, Computer Science, or equivalent experience
  • Understanding of Mobile Networks, IP Networks, and Linux operating system, Mobile Core Telco protocols, and call flows
  • Experience with Implementation, Integration, Acceptance Tests, O&,M and/or Care for Telecommunication
  • Experience in Case Handling, including Emergency Support activities
  • Cloud experience in VMWare, OpenStack, Kubernetes, CBIS, CBAM, NCS
  • Experience with Nokia Policy Controller (NPC) / PCRF
  • Experience with Cloud Signalling Director (CSD) / DRA
Benefits
  • continuous learning opportunities
  • well-being programs to support you mentally and physically
  • opportunities to join and get supported by employee resource groups
  • mentoring programs
  • highly diverse teams with an inclusive culture where people thrive and are empowered

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Root Cause AnalysisMobile NetworksIP NetworksLinuxMobile Core Telco protocolsImplementationIntegrationAcceptance TestsEmergency SupportCloud experience
Soft skills
customer satisfactiontechnical excellenceflexible handoverscollaboration