Website Strategy Lead

Nokia

Website Strategy Lead shaping the strategic direction and experience vision for Nokia.com. Collaborating with digital teams to ensure website delivers sustained value and aligns with brand priorities.

Posted 6/8/2026full-timeReading • 🇬🇧 United KingdomSeniorWebsite

About the role

Key responsibilities & impact

Work with the Head of Global Digital Channels to define and own the global strategy for nokia.com, aligned to GMC and business priorities.
Position the website as a core driver of brand trust, awareness, credibility, and demand support.
Translate corporate and marketing priorities into a clear, outcome‑led roadmap and prioritization framework.
Act as the experience and brand owner for nokia.com, establishing governance, standards, and global guardrails.
Own end‑to‑end user experience, user journeys, and information architecture working with the digital team.
Work with content and strategy teams, storytelling frameworks, and editorial standards.
Ensure content is audience centric, on brand, accessible, and outcome‑focused across global markets.
Produce clear briefs defining what should be built and the value it delivers
Working with the Head of Global Digital Channels to define the strategic role of AI on nokia.com, focused on improving experience quality, content effectiveness, and operational efficiency.
Identify and prioritize AI use cases (e.g. intelligent search, content optimization, personalization) aligned to user and business value.
Establish principles for responsible, transparent, and brand safe AI usage, partnering with the Digital Office to ensure compliance and scalability.
Track emerging AI trends to inform future roadmap evolution.
Own website KPIs across brand health, engagement, and content effectiveness.
Translate analytics, insight, and AI‑supported signals into prioritized optimization opportunities.
Set the optimization direction and roadmap, and lead performance reviews with senior GMC stakeholders.
Act as a trusted strategic partner to Marketing, Digital, and IT leaders, informed by performance insight and experience impact.

Requirements

What you’ll need

Proven experience shaping website or digital channel strategy at scale, in a global or complex organization.
Experience building websites, providing credible, experience led strategic leadership.
A strong foundation in website strategy, user experience, content, and governance, with the ability to balance vision and practical delivery.
Experience applying or shaping AI‑enabled digital capabilities (e.g. personalization, search, content optimization) to improve user experience or effectiveness.
Ability to translate business and marketing priorities into clear, outcome‑led roadmaps and priorities.
Confidence using data, insight, and emerging signals to guide decisions and influence optimization direction.
Proven ability to influence senior stakeholders with clear, evidence‑based recommendations.
Strong communication skills, including the ability to produce clear briefs and strategic guidance for cross‑functional teams.
A user‑first mindset, aligned to Nokia’s values of trust, quality, and impact, with a commitment to accessibility and inclusion.
It would be nice if you also had:
Experience within a B2B, technology, or telecommunications‑related environment.
Experience defining or operating responsible, brand‑safe AI governance in partnership with digital or technology teams.
Familiarity working closely with IT, security, and platform teams in a matrixed organization.
Ongoing curiosity for emerging digital and AI trends, with the ability to assess their relevance and value.

Benefits

Comp & perks

Understand how to leverage new technologies
Collaborate and contribute to life at Nokia

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Hard Skills & Tools

website strategyuser experiencecontent optimizationAI-enabled digital capabilitiesdata analysisperformance optimizationinformation architecturedigital channel strategygovernance standardsaudience centric content

Soft Skills

strategic leadershipcommunication skillsinfluencing stakeholderscross-functional collaborationoutcome-focused mindsetcuriosity for emerging trendsability to produce clear briefsbalancing vision and practical deliverycommitment to accessibilityuser-first mindset