Fault Management L2 Engineer

Nokia

Fault Management L2 Engineer ensuring end-to-end fault and incident management for network operations. Requires extensive experience in network implementation and design engineering.

Posted 6/4/2026full-timeChennai • 🇮🇳 IndiaSeniorLeadWebsite

Tech Stack

Tools & technologies

AnsibleFirewallsPythonSwitching

About the role

Key responsibilities & impact

Autonomously performs tasks with a moderate level of guidance but within defined procedures / guidelines Controls technical resources for fault/incident & problem resolution : investigates and resolves Major service outages, reports Major service outage & Trouble Tickets to Service Level Agreements, initiates and co-ordinates preventive maintenance tasks. Supports fault, incident & problem management tool development feedback.
Undertakes function through analysis of status or performance indicators and possible solutions, makes independent judgments, decisions and recommendations and solves a range of individual requirements through knowledge and technical experience.
Liaises with counterparts in other MS functions, in other Nokia services groups (EG Field Force, Care), in 3rd party organizations, and / or in the customer's organization for individual incidents, problems, changes or risks.
Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively.
May coaching and providing on-the-job training to other team members, making recommendations in their formal performance assessment. May act as a "shift" leader of multiple functions, particularly where the function is performed on a 24x7 basis, .
May monitor the set of CR’s for complex issues, received by the functional team, taking corrective action if there is a risk to, or breach of agreed service levels.

Requirements

What you’ll need

**You have:**
- Require a bachelor's degree or master's degree or related field
- Typically, a minimum of 7–12 years' experience in network implementation/design engineering or architecture roles.
- Expertise in routing protocols and switching technologies (MPLS, BGP, OSPF)
- Proficiency in network security technologies, including firewalls and VPNs
- Experience in managing network projects from inception to completion
- Good to have analytical and problem-solving skills in data networks.
**It would be nice if you also had:**
- Familiarity with network automation tools and scripting languages (Python, Ansible)
- Knowledge of telecommunications protocols and Internet-related systems
- Experience with vendor management in network hardware/software
- Certifications such as CCIE, JNCIP, or relevant network design accreditation
- Comfortable using network monitoring tools such as Wireshark and Netcool.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Nokia Website LinkedIn All Job Openings 10,000+ employees Founded 1865 📡 Telecommunications 🏢 Enterprise 💰 Post-IPO Debt on 2018-12 Telecommunications
Enterprise
Infrastructure Nokia is a B2B technology innovation leader in networking, providing advanced network solutions to enterprises, service providers, and the public sector worldwide. The company focuses on creating networks that are secure, resilient, and capable of connecting people, machines, and devices globally. Nokia is advancing technologies like 5G, AI, and quantum-safe networks, and it collaborates extensively to drive technological innovation forward. Through its Nokia Bell Labs division, the company also leads in pioneering future technologies, aiming to transform digital potential across various industries. Fault Management L2 Engineer 🔥 1 hour ago 🏢🏡 Chennai – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👷🏻‍♀️ Engineer Ansible Firewalls Python Switching Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Autonomously performs tasks with a moderate level of guidance but within defined procedures / guidelines Controls technical resources for fault/incident & problem resolution : investigates and resolves Major service outages, reports Major service outage & Trouble Tickets to Service Level Agreements, initiates and co-ordinates preventive maintenance tasks. Supports fault, incident & problem management tool development feedback.
Undertakes function through analysis of status or performance indicators and possible solutions, makes independent judgments, decisions and recommendations and solves a range of individual requirements through knowledge and technical experience.
Liaises with counterparts in other MS functions, in other Nokia services groups (EG Field Force, Care), in 3rd party organizations, and / or in the customer's organization for individual incidents, problems, changes or risks.
Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively.
May coaching and providing on-the-job training to other team members, making recommendations in their formal performance assessment. May act as a "shift" leader of multiple functions, particularly where the function is performed on a 24x7 basis, .
May monitor the set of CR’s for complex issues, received by the functional team, taking corrective action if there is a risk to, or breach of agreed service levels. 🎯 Requirements
**You have:**
- Require a bachelor's degree or master's degree or related field
- Typically, a minimum of 7–12 years' experience in network implementation/design engineering or architecture roles.
- Expertise in routing protocols and switching technologies (MPLS, BGP, OSPF)
- Proficiency in network security technologies, including firewalls and VPNs
- Experience in managing network projects from inception to completion
- Good to have analytical and problem-solving skills in data networks.
**It would be nice if you also had:**
- Familiarity with network automation tools and scripting languages (Python, Ansible)
- Knowledge of telecommunications protocols and Internet-related systems
- Experience with vendor management in network hardware/software
- Certifications such as CCIE, JNCIP, or relevant network design accreditation
- Comfortable using network monitoring tools such as Wireshark and Netcool. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Middleware Engineer 🕒 May 5 Volante Technologies 501 - 1000 💳 Fintech ☁️ SaaS Website LinkedIn All Job Openings Middleware Engineer responsible for deploying and managing messaging platforms like Kafka for cloud-native payments solutions. Ensuring stability and innovation in financial transactions globally. 🏢🏡 Chennai – Hybrid 💰 Convertible note on 2024-02 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻‍♀️ Engineer AWS Cloud ElasticSearch Kafka RabbitMQ Zookeeper Containers Engineer 🕒 April 9 Kyndryl 10,000+ employees 🏢 Enterprise 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Infrastructure Specialists deploying Kubernetes clusters for enterprise workloads at Kyndryl. Requires strong expertise in Docker and Kubernetes, along with experience in IT and cloud platforms. 🏢🏡 Chennai – Hybrid ⏰ Full Time 🟠 Senior 🔴 Lead 👷🏻‍♀️ Engineer Cloud Docker Kubernetes Senior Build Engineer - GEXL 🕒 July 29, 2025 Getinz 51 - 200 👥 HR Tech 🎯 Recruiter 🤝 B2B Website LinkedIn All Job Openings Seeking a Build Engineer to enhance software build processes and collaborate with teams. 🏢🏡 Chennai – Hybrid ⏰ Full Time 🟠 Senior 👷🏻‍♀️ Engineer AWS Azure Cloud Docker Google Cloud Platform Java Jenkins Linux Python Go View More Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

network implementationnetwork designrouting protocolsswitching technologiesMPLSBGPOSPFnetwork securityfirewallsVPNs

Soft Skills

analytical skillsproblem-solving skillsindependent judgmentdecision makingrecommendationscoachingguidanceteam leadershipcommunicationcollaboration

Certifications

CCIEJNCIPnetwork design accreditation