Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Nokia

Customer Documentation Developer

Nokia

Designing and developing customer-oriented technical documentation for complex optical networking products at Nokia. Collaborating with teams and managing schedules for timely releases.

Posted 5/26/2026full-timeBangalore • 🇮🇳 IndiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
SDLCUnix

About the role

Key responsibilities & impact
  • Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.
  • Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
  • Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
  • Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw).
  • Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
  • Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
  • Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
  • Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

Requirements

What you’ll need
  • Bachelor's degree with 6- 8 Years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain.
  • Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
  • Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
  • Hands-on experience with API documentation, including integration into customer-facing technical content.
  • Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables.
  • Working knowledge of basic UNIX and scripting for interacting with development/test environments (it would be nice if you also had).
  • Experience with single-sourcing strategies and content management systems for scalable content development (it would be nice if you also had).
  • Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence (it would be nice if you also had).

Benefits

Comp & perks
  • Flexible and hybrid working schemes
  • A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
  • Life insurance to all employees to provide peace of mind and financial security
  • Well-being programs to support your mental and physical health
  • Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
  • Employee Growth Solutions to support your personalized career & skills development
  • Diverse pool of Coaches & Mentors to whom you have easy access
  • A learning environment which promotes personal growth and professional development - for your role and beyond

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical documentationstructured writing principlesSoftware Development Life Cycle (SDLC)Documentation Development Life Cycle (DDLC)API documentationXML authoringscriptingsingle-sourcing strategiescontent management systems
Soft Skills
excellent written communicationexcellent verbal communicationindependent managementcollaborationtime management
Certifications
Bachelor's degree