Junior End User Experience Specialist

Nokia

Junior UX Communications Specialist at Nokia creating and maintaining user-focused IT communication materials. Collaborating with experts to enhance understanding and adoption of IT changes.

Posted 5/11/2026contractLisbon • 🇵🇹 PortugalJuniorWebsite

About the role

Key responsibilities & impact

Create and maintain user-focused IT communication materials, including email announcements, FAQs, user guidance, intranet articles, and internal platform content
Develop clear, action-oriented communications explaining system changes, user impacts, and required actions using UX writing and plain language principles
Manage and optimize content for internal communication channels such as SharePoint and Microsoft Viva Engage
Review and improve communication materials to ensure clarity, consistency, tone of voice, structure, and alignment with communication standards and best practices
Support IT change and adoption initiatives by developing communication plans and deliverables aligned with project milestones
Collaborate with subject matter experts and stakeholders to simplify complex information, support user engagement activities, and summarize feedback and adoption insights

Requirements

What you’ll need

Excellent written and spoken English skills, with the ability to communicate complex topics in a clear and user-friendly way within a global environment
Ability to transform complex or technical information into structured, step-by-step guidance focused on end-user needs
Experience collaborating with multiple stakeholders and working effectively with evolving or unclear inputs
Strong attention to detail, organizational skills, and ability to continuously improve content based on feedback
Familiarity with Microsoft 365 tools and AI-powered solutions to create, refine, and optimize communication content
Experience in UX writing, internal communication, change management, or digital transformation initiatives (Nice to Have)
Exposure to IT-related topics, digital workplace environments, or user adoption activities (Nice to Have)
Experience working in international and cross-functional environments (Nice to Have)
Strong interpersonal and teamwork skills (Nice to Have)
Results-oriented mindset with a proactive and business-driven approach (Nice to Have)

Benefits

Comp & perks

Flexible working arrangements and additional flex benefits to support work–life balance
A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
Medical and life insurance plan, plus paid sick leave for added security
Meal allowance to support daily needs
Car allowance based on eligibility
Well-being programs to support your mental and physical health
Opportunities to engage with Nokia Employee Resource Groups (NERGs), as well as access to mentors, coaches, and Employee Growth Solutions
A learning culture that promotes continuous personal and professional growth – for your role and beyond

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

UX writingcontent optimizationcommunication planningchange managementdigital transformation

Soft Skills

excellent written communicationexcellent spoken communicationattention to detailorganizational skillsinterpersonal skillsteamwork skillsresults-oriented mindsetproactive approach