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Tech Stack
Tools & technologiesLinux.NETRTOS
About the role
Key responsibilities & impact- Investigate and troubleshoot complex customer issues in both **production and lab environments**, performing thorough **root cause analysis (RCA)**.
- Lead** customer issue resolution**, including recovery actions, temporary workarounds, detailed RCA and coordination with development teams for permanent fixes & necessary Documentation.
- Produce and drive **post‑mortem action items**, ensuring lessons learned from the field are incorporated into products, processes, and test strategies.
- Actively participate in the **System Development Lifecycle**, including:
- Product and system requirements reviews
- Software design and implementation discussions
- Peer code reviews
- Collaboration with Product Management on customer scenarios and use cases
- Coordinate cross‑functionally with Engineering and Services stakeholders to **preserve customer confidence and experience**.
- Collaborate with Architecture teams to propose and conclude **architectural changes** when required.
- Provide **customer‑usage insights** to the Architecture and Product teams for feature planning and roadmap considerations.
- Reduce escalations to Engineering by **building tools, debug recipes, and knowledge bases** for Services teams.
- Drive **process improvements** across Engineering to prevent regressions, including checklists, regression suites, and custom safeguards.
- Own and manage **worldwide field escalations**, applying strong debugging and troubleshooting skills to optical system issues.
Requirements
What you’ll need- Bachelor’s or Master’s degree in **Computer Science, Electronics, or related fields** from reputed institutions.
- Strong understanding of **software systems development and operationalization** in **hyperscale data center environments**.
- 2-4 years of experience with **Agile development**, **SDN**, **DevOps**, and **CI/CD** methodologies.
- Excellent system‑level design and analysis skills, including:
- Platform boot‑up and device drivers
- Hardware‑software interactions (e.g., interrupt architectures)
- High availability, performance, testability, extensibility, and software reuse
- Hands‑on experience with **QNX or Linux RTOS**.
- Proficiency in **C, C++, and .NET** programming.
- Strong analytical, debugging, and problem‑solving skills across large, complex network deployments.
- Self‑driven, proactive, and capable of making sound decisions under pressure.
- Proficient with **Microsoft tools** (Excel, PowerPoint, Word)
Benefits
Comp & perks- 🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Nokia Website LinkedIn All Job Openings 10,000+ employees Founded 1865 📡 Telecommunications 🏢 Enterprise 💰 Post-IPO Debt on 2018-12 Telecommunications
- Enterprise
- Infrastructure Nokia is a B2B technology innovation leader in networking, providing advanced network solutions to enterprises, service providers, and the public sector worldwide. The company focuses on creating networks that are secure, resilient, and capable of connecting people, machines, and devices globally. Nokia is advancing technologies like 5G, AI, and quantum-safe networks, and it collaborates extensively to drive technological innovation forward. Through its Nokia Bell Labs division, the company also leads in pioneering future technologies, aiming to transform digital potential across various industries. Software Development Engineer 2 🔥 1 hour ago 🏢🏡 Bangalore – Hybrid ⏰ Full Time 🟢 Junior 🟡 Mid-level 👷🏻♀️ Engineer Linux RTOS .NET Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
- Investigate and troubleshoot complex customer issues in both **production and lab environments**, performing thorough **root cause analysis (RCA)**.
- Lead** customer issue resolution**, including recovery actions, temporary workarounds, detailed RCA and coordination with development teams for permanent fixes & necessary Documentation.
- Produce and drive **post‑mortem action items**, ensuring lessons learned from the field are incorporated into products, processes, and test strategies.
- Actively participate in the **System Development Lifecycle**, including:
- Product and system requirements reviews
- Software design and implementation discussions
- Peer code reviews
- Collaboration with Product Management on customer scenarios and use cases
- Coordinate cross‑functionally with Engineering and Services stakeholders to **preserve customer confidence and experience**.
- Collaborate with Architecture teams to propose and conclude **architectural changes** when required.
- Provide **customer‑usage insights** to the Architecture and Product teams for feature planning and roadmap considerations.
- Reduce escalations to Engineering by **building tools, debug recipes, and knowledge bases** for Services teams.
- Drive **process improvements** across Engineering to prevent regressions, including checklists, regression suites, and custom safeguards.
- Own and manage **worldwide field escalations**, applying strong debugging and troubleshooting skills to optical system issues. 🎯 Requirements
- Bachelor’s or Master’s degree in **Computer Science, Electronics, or related fields** from reputed institutions.
- Strong understanding of **software systems development and operationalization** in **hyperscale data center environments**.
- 2-4 years of experience with **Agile development**, **SDN**, **DevOps**, and **CI/CD** methodologies.
- Excellent system‑level design and analysis skills, including:
- Platform boot‑up and device drivers
- Hardware‑software interactions (e.g., interrupt architectures)
- High availability, performance, testability, extensibility, and software reuse
- Hands‑on experience with **QNX or Linux RTOS**.
- Proficiency in **C, C++, and .NET** programming.
- Strong analytical, debugging, and problem‑solving skills across large, complex network deployments.
- Self‑driven, proactive, and capable of making sound decisions under pressure.
- Proficient with **Microsoft tools** (Excel, PowerPoint, Word) Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical Business Analysis Engineer III 🕒 2 days ago Conduent 10,000+ employees 🤝 B2B 🛍️ eCommerce 🏛️ Government Website LinkedIn All Job Openings Technical Business Analysis Engineer collaborating with clients to gather healthcare domain requirements and document them accordingly. Responsible for translating business needs into clear use cases and functional artifacts. 🏢🏡 Bangalore – Hybrid 💰 Venture Round on 2009-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻♀️ Engineer SQL Windows Intune Engineer 🕒 3 days ago Kyndryl 10,000+ employees 🏢 Enterprise 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Systems Management Specialist managing Microsoft Intune environment for Kyndryl. Ensuring Windows endpoints' security, compliance, and updates while optimizing IT infrastructure. 🏢🏡 Bangalore – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻♀️ Engineer Azure ASIC DFT Engineer, 4 to 8 yrs 🕒 4 days ago Cisco 10,000+ employees 🔧 Hardware 🔐 Security 🏢 Enterprise Website LinkedIn All Job Openings ASIC DFT Engineer responsible for implementing DFT features and collaborating with teams on innovative solutions. Focused on hardware design, testing, and validation processes. 🏢🏡 Bangalore – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻♀️ Engineer Perl Python Windows Intune Engineer 🕒 5 days ago Kyndryl 10,000+ employees 🏢 Enterprise 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Windows Intune Engineer managing Microsoft Intune environments at Kyndryl. Administering, deploying, and troubleshooting device management solutions for clients. 🏢🏡 Bangalore – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻♀️ Engineer Azure Windows Intune Engineer 🕒 5 days ago Kyndryl 10,000+ employees 🏢 Enterprise 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Systems Management Specialist at Kyndryl managing IT infrastructure with Microsoft Intune and related technologies. Responsible for compliance reporting, troubleshooting, and device management. 🏢🏡 Bangalore – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷🏻♀️ Engineer Azure View More Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
root cause analysisAgile developmentSDNDevOpsCI/CDCC++.NETQNXLinux RTOS
Soft Skills
analytical skillsdebugging skillsproblem-solving skillsself-drivenproactivedecision-making under pressure