NoGood

Account Manager

• Act as the primary strategic lead for a portfolio of enterprise and scale-up clients.
• Build and execute GEO/AEO strategies that maximize brand visibility across LLMs and AI search surfaces.
• Partner with client teams (SEO, content, comms, growth) to integrate AEO into broader growth strategy.
• Lead deep research into AI models, prompt patterns, and entity-based discovery mechanics.
• Translate findings into competitive gap analyses, visibility frameworks, and industry-specific playbooks.
• Turn client challenges and edge cases into structured learnings and product feedback loops.
• Present insights and strategies with clarity to executives, marketers, and technical teams.
• Stay two steps ahead of industry shifts, surfacing what matters before it’s obvious.

AEO Account Manager

Growth Marketing

• Own organic social strategy and execution across a portfolio of clients spanning health tech, enterprise software, and other categories
• Manage posting and scheduling across client channels, keeping calendars tight and approvals moving without letting anything slip
• Develop monthly content concepts and brief creators and designers to bring them to life, driving the work from idea through delivery while maintaining a high bar for quality
• Write and concept across formats and brand voices: captions, carousels, executive posts, scripts, long-form threads, and whatever the platform demands
• Track the cultural conversation in each client's category and use it to inform content that builds relevance with the right audiences
• Translate technical and research-heavy subject matter into social content that earns attention without losing the substance
• Report on content performance on a regular basis, pulling insights and learnings that actually shape what comes next
• Adapt strategy and voice across clients with meaningfully different brand personalities and audience expectations
• Conduct ongoing platform and audience research to keep strategy grounded in how people actually behave
• Pluck out data-points from larger research and translate them into creative design briefs for social-first data visualization

Organic Social Growth Manager

Product Manager

• Lead and drive the product development lifecycle from ideation to launch, ensuring alignment with product vision, customer needs.
• Manage project timelines, resources, and deliverables to ensure velocity in deployment and successful on-time product launches.
• Utilize product analytics tools to gather insights, measure product performance, and inform data-driven decisions.
• Define and prioritize product features, creating clear roadmaps and communicating them effectively to stakeholders.
• Drive the development of marketing collateral, including landing pages, guides, and presentations, to effectively communicate product value.
• Work closely with sales and marketing teams to support go-to-market strategies and product positioning.
• Continuously assess market trends and customer feedback to refine and improve products.
• Ensure that all products meet high standards of quality, usability, and performance.
• Foster a culture of continuous learning and improvement within the AI Lab.

Account Executive

• Own the full sales cycle from first touch to close: qualification, multi-threading, executive narrative, solution mapping, value selling, and commercial negotiation.
• Run crisp discoveries that map pains to Goodie’s capabilities and design proof-of-value pilots that de-risk decisions.
• Turn demand into dollars and crush quota: Prioritize, sequence, and forecast inbound with rigor; build a precise outbound program for a named account list (ABM + events + social selling + partner co-selling). Target: enterprise and upper-mid-market across SaaS, commerce, fintech, health, and media, as well as other relevant industries.
• Negotiate deals end to end and close: seamlessly and efficiently drive deals to the finish line and manage the transition process to customer success. You must also Navigate the paper and partner with legal on MSAs/SOWs, SOC 2 posture, DPAs/PII considerations, and security clients’ requirements.
• Forecast and manage pipeline like a pro: Keep spotless hygiene in CRM (Hubspot)
• Be a force-multiplier: Feed market intel back to Product/Marketing; help craft narratives, ROI maps, and win stories that scale.

Frontend Engineer

• Lead the development of our AI platform, focusing on scalability, speed, and user experience.
• Architect and develop front-end solutions using React to create smooth, engaging, and intentional user experiences.
• Implement back-end infrastructure with a focus on speed, scalability, security, and seamless integration with various platforms via robust API connections.
• Utilize DevOps practices to manage the deployment pipeline, ensuring efficient, reliable, and secure software delivery.
• Collaborate with UX/UI Designers to translate web designs into functional, intuitive user interfaces.
• Work closely with Data Scientists to ensure accurate data collection, analysis, and application within the platform.
• Participate in the entire application lifecycle, from coding to debugging and testing, with an emphasis on quality and performance.
• Maintain and optimize the performance of existing applications.
• Stay up-to-date with emerging technologies and explore potential integrations to enhance our operations.

Front End Engineer

Data Scientist

• Work with large datasets. Own efficient querying, cleaning, labeling, and taxonomy alignment for brands, SKUs, and categories.
• Design sampling and classification strategies that turn noisy LLM outputs and crawler logs into reliable brand and product insights.
• Use LLMs and NLP to extract structure from unstructured text at scale. Topics include query fan-out, sentiment, citation extraction, and entity linking for brands, products, and creators.
• Define product-grade metrics. Create durable definitions for visibility score, answer coverage, product presence, and agentic checkout readiness.
• Build and run experimentation frameworks. A/B tests, holdouts, counterfactuals, and uplift modeling to quantify impact on citations, share of voice, and conversions.
• Develop and refine predictive models that analyze and forecast AI search behavior across models and surfaces.
• Translate complex findings into clear decisions. Partner with the founding team to inform roadmap, pricing, and customer playbooks.
• Create evaluation harnesses. Establish automatic evals and human-in-the-loop labeling for model quality, bias, and drift across LLM providers.
• Detect anomalies. Build monitors for crawler behavior, rankings, and feed health to catch regressions before customers do.

Operations

• Own project management across all active client engagements — maintaining ClickUp workspaces, sprint structures, task hygiene, and delivery timelines in partnership with growth leads
• Enforce and maintain time tracking compliance across the team in Toggl — building reporting, flagging gaps, and working with leadership to keep data accurate and complete
• Audit and maintain ClickUp spaces on an ongoing basis — ensuring naming conventions, task statuses, and folder structures are consistent and usable across pods
• Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook
• Serve as the internal point of contact for platform security and access management — owning onboarding/offboarding protocols, permission audits, and SSO/2FA compliance across the tool stack
• Partner with account leads to surface project risks, capacity issues, and timeline slippage before they become client problems
• Support internal reporting on team utilization, project health, and delivery metrics for leadership visibility
• Identify operational inefficiencies and build automations or process improvements to reduce manual overhead (in Make, Zapier, or native platform tooling)
• Act as a connective layer between the Growth Systems & Engineering team and client-facing pods — translating operational needs into system requirements and vice versa
• Contribute to agency-wide compliance posture — ensuring tools, data handling, and access controls meet client and regulatory expectations