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Performance Marketing

• Become an expert on our clients' brands and goals and develop creative solutions that scale their Paid Media efforts efficiently
• Own brand outcomes from strategy to campaign/ad set/ad launches for a portfolio of clients across verticals (B2B, Healthcare, D2C)
• Provide strategic insight on emerging trends and industry developments as they impact the social media/paid search landscape

Growth Marketing Manager – Paid Media, Social & Search

Client Services Representative

• Own the revenue operations infrastructure: forecasting, pipeline management, capacity planning, and financial reporting across the client portfolio
• Build and maintain margin models at the client, squad, and service-line level—ensuring every engagement is commercially viable as we scale
• Partner with leadership on pricing strategy, rate card evolution, and deal structuring to protect margins while remaining competitive
• Develop the financial frameworks that guide decisions on when to hire, when to invest, and when to hold—translating growth ambitions into executable financial plans
• Track and report on key financial KPIs: revenue per client, gross margin, utilization rates, client lifetime value, and cost-to-serve
• Help to draft and negotiate renewals amendments and scope changes across all client engagements
• Serve as the commercial point of contact for clients on contract terms, pricing adjustments, and expansion discussions
• Standardize and templatize commercial agreements to reduce legal overhead and accelerate deal velocity as client count grows
• Identify and manage commercial risk scope creep, under-priced engagements, payment terms that strain cash flow—before they become problems
• Build the operational playbook for client health monitoring: early warning systems for churn risk, expansion signals, and margin erosion
• Partner with the growth and client services teams to ensure smooth handoffs between sales, onboarding, and ongoing delivery
• Design the operational systems that allow us to add 10+ clients per year without proportional headcount growth—process automation, standardized workflows, and smarter resource allocation
• Evaluate and implement tools and technology (including AI-powered solutions) that improve commercial operations efficiency
• Build the reporting infrastructure that gives leadership real-time visibility into commercial performance and capacity
• Develop the hiring and capacity models that connect revenue growth to staffing decisions—ensuring we’re always right-sized for the work

Growth Marketing Manager – Paid Media, Social & Search

Director, Client Services