NoGigiddy

Customer Success Manager

• Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
• Troubleshoot issues related to offers, account access, and platform navigation
• Escalate complex issues to the appropriate team with full context and documentation
• Maintain detailed records of user interactions in our support CRM
• Identify recurring issues and report patterns to the product team
• Contribute to the help center by writing and updating FAQ articles
• Deliver consistently high CSAT scores through genuine, solution-focused support

Customer Success Specialist

Influencer Marketing

• Research and identify creators and influencers aligned with NoGigiddy's audience across TikTok, YouTube, Instagram, and X
• Conduct outbound outreach with personalized pitches that actually get responses
• Negotiate partnership terms — content deliverables, timelines, and compensation
• Manage active influencer relationships and ensure deliverables are met on schedule
• Brief creators on campaign goals, messaging, and compliance requirements
• Track campaign performance — reach, clicks, conversions, and ROI
• Maintain a pipeline of prospective and active creator partnerships

Influencer Outreach Coordinator

Content Creator

• Create branded graphics, social posts, and short-form content across platforms
• Design assets for campaigns, announcements, and partner promotions
• Maintain consistent brand voice and visual identity across all content
• Collaborate with the social, email, and growth teams on content needs
• Batch-produce content in advance to maintain a consistent publishing schedule
• Iterate on creative based on performance data — what looks good should also convert

Brand Content Creator

Community Manager

• Manage and moderate NoGigiddy's online community spaces — Discord, Facebook Group, Reddit, and social comments
• Respond to member questions, posts, and feedback in a timely and authentic brand voice
• Create regular community content — polls, threads, announcements, and conversation starters
• Identify and recognize top community members and power users
• Collect community feedback and surface insights to the product and content teams
• Coordinate with the social and support teams to resolve escalated issues
• Monitor community health metrics and report trends weekly

Manager

• Manage active relationships with CPA and affiliate networks (HasOffers, CAKE, Everflow, and others)
• Evaluate new offers for quality, relevance, and payout competitiveness
• Negotiate rates and terms with network account managers
• Monitor offer performance — EPC, conversion rates, and user complaint trends
• Coordinate with the content and social teams to promote high-performing offers
• Ensure all offers meet NoGigiddy's quality and compliance standards before publishing
• Maintain a live dashboard of active offers, payouts, and network performance

CPA Network Manager

• Create and post 3–5 TikTok videos per week on topics related to side hustles, gig work, and remote earning
• Script, film, and edit videos independently — trend-aware and brand-aligned
• Stay on top of trending sounds, formats, and challenges to maximize reach
• Engage with comments and build community around the NoGigiddy TikTok page
• Collaborate with the social and content teams on campaign tie-ins
• Track video performance metrics and iterate on what drives views and followers
• Repurpose top-performing content for Instagram Reels and YouTube Shorts

Customer Success Specialist

Customer Success Specialist

Influencer Outreach Coordinator

Influencer Outreach Coordinator

Brand Content Creator

Brand Content Creator

Brand Content Creator

Community Manager

Community Manager

Community Manager

CPA Network Manager

CPA Network Manager

Content Creator

TikTok Content Creator

Content Creator